Having no internet connection today can be pretty stressful since we all have become too much dependent on it. Whether it is work or just using it for fun in your free time, most of our everyday activities are closely connected to using the internet.
The sad thing though is that this is something we can experience from time to time. The good thing on the other hand is that we can try to apply some basic troubleshooting steps. Yes, they can help us get rid of the LOS light blinking red and if they don’t help us fix the problem, we can always get in touch with the tech support.
In this article we are going to cover the LOS Light blinking red on Converge router, what it means and what steps to take in order to get it fixed.
The LOS light indicates Loss of Signal and normally it should be off. However, when we see it blinking red we can be sure that there is no internet connection.
What can be the reasons for that? Well, for example, your ISP may be going through some troubles or is just performing scheduled maintenance which will result in a service outage. Other than that, a loose connection or damaged or abnormally bent fiber cable can be also the reason for the Converge LOS light blinking red.
Recommended reading: How to Change Converge Wi-Fi Password?
When t comes to troubleshooting the LOS Light blinking red on your Converge router there are some basic solutions to apply:
Just Give It A Moment
There is nothing strange in seeing the LOS light blinking red being solved after some time without any interaction from your side. Therefore, when you see the Converge LOS light blinking red, don’t panic. Instead, give it some time and see what happens. It is possible that the issue will get resolved on its own and your internet connection will be restored.
Reboot The Modem
This is a simple solution that doesn’t require any special tech knowledge from you. All you need to do is to power down the modem. Leave it shut for five minutes and the power it back on. Give it some time to boot up and stabilize and check the LOS light. There are high chances that it will be off after this step.
Check Your Fiber Cable
The fiber cable is pretty sensitive and can be easily damaged, even if you bend it too much accidentally.
Check it thoroughly and make sure to do it with care. You don’t want to miss something and keep searching for the problem in another place.
Check The Connections
While checking the cable as recommended in the previous step make sure to check the ends of the fiber cable and whether everything is connected firmly and in the correct ports. However, please pay attention when you do this because the fiber cable is pretty sensitive and can be damaged easily.
To make sure everything sits firmly and properly you can try disconnecting and connecting the fiber cable on both sides. This cable is the one connecting your modem to the wall outlet.
If you have tried the solutions presented above without success, it is recommended to contact Converge support.
Since we have mentioned that the LOS light can start blinking red if there is a network outage, this may be the first thing to ask the support. Are they experiencing an outage, doing some maintenance or just have any other problem that may cause the LOS light issue?
In case they say there are no such problems, explain what you are dealing with and ask for their assistance in resolving the problem. They can help you remotely by testing or resetting your connection, as well as explain to you the exact steps you need to take in order to fix the issue. Eventually, if you are stuck at some point or they see they can’t help you remotely they can send a technician to come and check what the problem is and fix it.
There is nothing strange in seeing the Converge LOS light blinking red. It can happen occasionally, and knowing our daily habits, we know how frustrating it can be. The good thing though is that now you know what it means and you know that you can do something to fix the issue.
Perform the basic troubleshooting steps one by one and we are pretty confident that one of them will help you get rid of the LOS light blinking red. In the end, contacting the support is also an option. Take care!
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.