Cox is doing their best to provide fast and reliable service, but if you are experiencing some problems with your internet connection don’t be disappointed. It’s something that happens from time to time, and the good thing is that there are some quick fixes you can apply to fix the problem.
One such problem is indicated by the Cox router blinking green light. Since you are reading this article you probably have the same problem. So, let’s not waste any more time and get straight to the point.
In order to understand the problem and apply the correct solutions we need to know what does the green blinking light on our Cox router mean.
Generally, when you see the green blinking light on your Cox router it usually indicates that there is a problem connecting to the network, specifically to the upstream channel.
But what can be causing this?
- Damaged or loose coax cable
- Defective splitter
- Service or Power outage in your area
- Internal router issues
- Ongoing firmware upgrade if orange and green lights are blinking one after the other.
Now, let’s see how to fix this green blinking light on our Cox router.
We have collected some solutions that have helped other users fix the problem on their own, and we are sure that you will get the problem fixed by the end of this article. So, let’s start with the easiest ones.
Check The Coax Cable And Connectors
The coax cable for example can be damaged pretty easily. That’s why we need to verify that there is no visible damage on the cable and that it hasn’t been bent extremely.
The other thing is the coax cable connectors. Are they firmly connected and also, is the pin inside the connector straight and without any damage?
If you notice something strange try to replace the coax cable and see whether the green light is still blinking. If the green blinking light is still there, move to the next step.
Check The Splitter And Other Cables
A defective splitter can also trigger the router to start blinking green. They generally tend to affect the signal, so if there is any chance to avoid using a splitter, stop using it.
If you have a spare one, replace it, or connect the line directly to the router and see what happens. If you see the router still blinking green, the splitter is not causing the problem.
Reboot Your Cox Router
Rebooting the router is one of those solutions that can be applied whenever we experience some problems with our connection. Just be careful when you implement it, because we don’t want to do it when the router is upgrading its firmware. The firmware upgrade is represented by the orange and green light blinking one after the other.
If you are sure that a firmware upgrade is not happening at the moment, you can proceed. Disrupting the firmware upgrade may corrupt the firmware or make the router stuck at firmware upgrade, which will open a new set of problems.
- Unplug the power cord from your Cox router.
- Leave it unplugged for a minute.
- Plug the power cord back into the router.
- Give the router some time to boot up completely.
- Check whether it is still blinking green.
If it’s solid white, congrats. You have fixed the problem. But if it’s still blinking green we have to try something else.
Is Cox Experiencing Some Troubles?
A power or service outage, scheduled maintenance, network problems – all of these issues can cause connection issues at your end. It is always a good idea to check whether there is such a problem, because you practically can’t fix it, so you’ll have to wait.
You can use your smartphone to check whether there is an outage in your area.
For example, you can sign into your Cox account or check the Cox app. There you will see a notification if there is an outage, as well as the estimated repair time and you can also opt in to get a notification when the problem is fixed.
There are also some other websites to check for outage information. Just type ”Cox outage” in Google search and select one of the top results.
If there is an outage in your area, you can be sure that Cox is doing their best to restore their services ASAP. However, if you have confirmed that there is no outage at the moment, then try the final step.
Contact Cox Tech Support
Although we have done everything to avoid getting in touch with the support, there are situations where none of the solutions presented in this article work. In that case, getting in touch with the Tech Support is our final solution.
When you call them, explain your problem in detail. They can test or reset your connection as well as help you perform some basic troubleshooting. If they can’t help you remotely, there is always an option to send a technician at your address to locate and fix the problem on site. But first ask them if there are any additional charges for that.
We are pretty sure that you have managed to fix the Cox router blinking green by the end of this article. Whether you did it alone or you had to get in touch with their support, the main thing is that now you can continue using your Internet connection without any issues. We are sure you will remember these basic networking steps the next time you experience some problems. They can be applied for other networking issues as well, for example the Cox light blinking orange and similar.
Have a great day!
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.