D-Link Router Internet Light Not On (Meaning & Troubleshooting Guide)

Understanding the color and behavior of the router LED lights can be really helpful when we try to fix an issue with our network or internet connection. But what does it mean when a specific LED light is off? What does it mean?

In this article, we are going to take a closer look at the Internet light on a D-Link router, what it needs to be like when everything is working properly and what it means when it’s off

Of course, we will provide some tried and tested solutions that should help you fix the issue and get your internet connection up and running.

D-Link Router Internet Light Not On

About The D-Link Router Internet Light

When everything is working properly, the internet light on your D-ink router should be solid white or solid green. This depends on the router model.

However, if you know that everything is connected properly and the Internet light is not on, you’re having a problem and need to do something about it. 

In most cases, when the Internet light is not on, it means that the internet connection is not active or that there is no internet connection at all. 

Internet Light Not On: Troubleshooting Steps

There can be several different reasons for the D-Link router light being off. It could happen because of a service outage, loose or damaged cables/connectors, issues with the modem, and similar.

The good thing, though, is that you can do several things to fix this issue. Hopefully, by the end of this article, you will fix your internet connection.

Check Your Internet Service

Generally, when the Internet LED light on your D-Link router is not on, the most common reason is your ISP. Possibly, your ISP is experiencing some problems, upgrading its equipment or network, or experiencing a power outage. As a result, your router won’t receive an internet signal, so it’s recommended to check this first.

Get in touch with your ISP, check their website for information about outages or technical issues., or check some third-party sites or forums where users report problems with their ISPs and other services.

Check All the Cable Connections

When the cable is damaged or loosely connected, in this case, the power or Ethernet cable, you may notice that your Internet light is not on.

Therefore, we have to check these cables and see whether there is any damage to them. 

check these cables and see whether there is any damage

Also, reconnect them to confirm that they are firmly connected. Check both ends of the cables, especially the Ethernet connection between the modem and the router.

Power Cycle the Router

Power cycling is an effective and quick way to fix this and many other issues with your network and other devices. 

Disconnect the router’s power cable from the electrical outlet, leave it for 4-5 minutes, and then plug the cable back in. Turn on the router and wait for it to boot completely. Check the Internet light now. If the D-Link router Internet light is still not on, try power cycling the entire network.

Power Cycle the Network

Power cycling the network includes restarting the modem and the router

It has to be done in a specific order so pay attention:

  • Turn the modem off by disconnecting the power cable. You can disconnect the coaxial cable going into the modem as well. Leave it disconnected for 2 minutes.
  • Turn the router off by disconnecting the power cable. Leave it disconnected for 2 minutes.
  • Turn the modem on. Plug the power cable back in and turn the modem on. Give it some time until the LED lights become stable.
  • Turn the router on. Give it some time until the LED lights become stable.
  • Check the Internet light on the router and check whether the devices connected to the network have Internet access. 

Check the Modem

If the Internet light on your D-Link router is still not on, check whether the modem is functioning properly. 

You can test this by connecting your computer directly to the modem with an Ethernet cable and checking whether it has internet access or not. 

Contact Support

If these steps didn’t help fix the issue, it is time to ask your ISP or D-Link support for assistance.

Check your ISP’s website to find the best ways to get in touch with them.

As for D-Link support, you can get in touch with their tech support via email, chat, or phone. Just make sure to have all the relevant details, like the router’s model or serial number, before getting in touch.

Frequently Asked Questions

Question: Why is my D-Link router’s internet light off?

Answer: The Internet LED light on your D-Link router can be off for several different reasons like loose and damaged cables or incorrect cable connections, an issue with the modem or your ISP, or a malfunctioning router.

Question: What do the flashing lights on my D-Link router indicate?

Answer: When you see specific LED lights flashing on your D-Link router, it usually indicates that there is an activity in the network, i.e. data is being sent and received.

Question: Where is the reset button on the D-Link router?

Answer: The factory reset button on your D-Link router is usually located at the back of the router, inside a small hole. You will need a pen or a small screwdriver to reach and press this button if necessary.

reset button on the D-Link router

Final Words

As you can see, when the D-Link router Internet light is not on, it means that the internet connection is not active or there is no internet connection at all.

There are a few ways to troubleshoot this issue, starting from checking your internet service, checking the cable connections, power cycling the router or the entire network, and checking the modem. Finally, if nothing helps there is always an option to contact either your ISP or D-Link support. In each case, you should be able to restore your internet connection quickly.

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