Do you ever see a DSL light blinking green on your modem and wonder what it means? Rest assured, you are not alone. Many people have seen this light and don’t know what it signifies. Today, we’re going to tell you all about the DSL light blinking green problem and what it means for your internet connection. Keep reading to learn more!
In normal conditions, we will see the DSL light on our router being solid. It indicates that the connection is in good condition.
However, if you see the DSL light blinking green it is a sign that the modem/router is trying to sync with your DSL service and fails, or that the DSL connection is faulty.
This problem requires our attention and here are a few solutions that should help you fix the problem and get back online.
If your DSL light is blinking, there are a few troubleshooting steps you can take to try and fix the issue. We have outlined some of the most common fixes for this problem in this blog post, so be sure to check them out if you’re experiencing issues with your WiFi connection.
Check The Cables
The first thing we would do in this case would be to check the cables and connectors, especially the DSL cable. Check whether the DSL cable is connected to the correct port (the green one), and if it is, make sure it sits there firmly.
A loose cable or a wrongly connected cable will cause such issues so we need to check these first. While checking the DSL cable make sure to check all the other cables and don’t forget to check both ends of each cable.
If the DSL light is still blinking green after you verify that everything is firmly and properly connected try the following solution.
Restart The Modem
Restarting the modem is a simple and quick-fix solution for most networking problems, including the blinking DSL light. The process is pretty simple and everyone can do it.
You just need to turn off the modem and disconnect its power cord from the electrical outlet. Leave the modem without power for a few minutes. Then connect it back to the electrical outlet and turn it on.
NOTE: If your modem has a battery make sure to remove it before you disconnect the modem from the power source and plug the battery back in before you connect the modem to the power source.
Defective Phone Cord, Splitter, Micro-Filter Or Wall Jack
If the problem is still unresolved, you can try using a different DSL cable or connect the modem to a different jack.
Also, if you have used a micro-filter or a splitter, try connecting the modem directly to the wall jack. Maybe the splitter or the micro-filter are defective but you won’t know unless you try this solution.
Make the necessary changes one by one and wait to see whether the DSL light will stop blinking green. If it continues to blink, move to the next step.
Reset Your Modem To Factory Settings
NOTE: Skip this step if you don’t have the settings from your ISP or you don’t know how to set up your modem. The factory reset will erase all the settings and your modem will be reverted back to the original settings. If you are confident about setting up your modem again, you can continue. If not, skip this step.
In order to reset the modem to factory settings, you will need a pointed object like a pen or paperclip. It is also recommended to find the modem manual because you will need to press the reset button with the object and hold it for a few seconds. The manual should tell you how long you should keep the button pressed. During this process, the modem will reboot and the settings will be set back to factory defaults. Now you have to set up the modem from scratch.
If this doesn’t fix the problem, you will have to get in touch with the ISP’s Customer Support.
Contact Your ISP Customer Support
Sometimes we are dealing with a faulty modem and everything we try gives no results. In that case, it is best to get in touch with your ISP support and ask for help. Explain what the problem is and ask them to tell you if there are some issues at the moment with the line. If they are working on something or they have some technical issues, you will have to wait until they get it fixed. When they resolve the issue the DSL light will turn solid green again.
However, if this is not the case, they can test your line and they can check whether your issue requires a visit from a technician. If the technician determines that the modem is defective you may expect to get a replacement.
We hope that we have helped you fix the problem you’re having with your DSL light blinking green. The troubleshooting tips presented in this article were selected to get you back online. All you need to do is to make sure you go through each solution carefully. First, try restarting your modem and router. If that doesn’t work, reset your network settings on your devices. Finally, if all else fails, call your ISP’s customer service for help. Hopefully, one of these tips will fix the issue and help you continue enjoying the online world.
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.