One of the ways to make your WiFi network range and performance better is with the help of an eero mesh system. This is a sure way to have a stable and working internet connection in every single corner of your home. Although there is a large number of satisfied eero system users, in some cases some of them experience problems with their eero devices. One of the issues they see from time to time is the eero blinking blue light.
In this article, we are going to explain a bit more what the eero blinking blue light means and what steps you should take in order to fix it.
The official explanation of the eero blinking blue light is that Bluetooth is broadcasting at the moment. Practically seeing this light on the eero node indicates that it is in pairing mode and it’s ready to be added.
Generally, this is not a problem but if this behavior continues for a longer period of time it definitely requires our attention and needs to be fixed.
If you are experiencing the eero blinking blue issue, you will be glad to know that there are several things you can do to fix it. However, if you are not too technical and you are worried that you might mess up something we recommend getting in touch with support. They can assist you in fixing this issue either remotely or by sending a technician to your address. And this is probably the safest way to fix network issues like this.
On the other hand, if this happens during the weekend, when you are in a hurry or the support isn’t available for some reason, here are a few things to try. Waiting for support is always an option, but fixing it on your own is another thing.
If you are still not sure what to do, go through the following solutions and choose the ones you can try. Hopefully, one will do the job and help you fix the eero blinking blue light issue.
Check The Cables
Yes, we also know that you probably haven’t touched anything or moved your equipment, but a loose connection can cause problems. Besides being very difficult to spot, everything else you try will fail because of it. Therefore check all the cables and connectors and confirm that everything is firmly and properly connected.
Is Your ISP Down?
Just in case, check whether your Internet Service Provider is down or not. If they have changed their network configuration, or are working on their network or they are experiencing a power outage or there is an outage in your area only, it can result in you having problems with your eero(s).
So, either contact the ISP support or login into your ISP account and see whether there is a message informing you about an ongoing outage. There are also sites like downdetector where users report issues with their ISPs.
In case of an outage, be patient. Everything will be fixed pretty soon. However, if you confirm that there is no outage at all, then try the following recommendations.
Power Cycle Your Eero
One of the troubleshooting steps you should always try as your first solution is to power-cycle your eero.
To do this you just need to disconnect the power cable from the eero. Leave it disconnected for 30-60 seconds and then plug the power cable back in. When the eero boots up completely, check whether it is still blinking blue. In most situations it will stop, but if it is still blinking then try the following step.
Restart Your Eero Network
In case you decide to use the eero app to reset your network, you can easily do it using the eero app.
We suppose that you already have the eero app on your mobile device and also have an account. In that case you need to unlock your device and launch the eero app.
After that tap on Settings.
Scroll down a little and tap on Advanced options.
Scroll down again and tap on Reset.
From this menu select Restart Network and confirm your selection by tapping on Restart Network again.
During the restart you will go offline so don’t be surprised when that happens.
Reset The Eero(s)
One of the common troubleshooting tips that can also help with the blinking blue light is restarting the eero nodes.
This can be easily done through the eero app or using the reset button on the eero. Depending on the generation of eero you are using at the moment this reset button can be on the back or on the bottom of the eero. The reset button on the eero nodes (beacons) is usually located on their left.
TIP: Your eero needs to be on for at least 1 minute before you try to reset it.
If you decide to use the reset button you need to know that it allows you to perform a soft reset and a hard reset.
This one clears the network configurations but keeps the eero on the network and your custom settings will be saved.
Press and hold the eero reset button for around 7-10 seconds and release it when you notice the yellow flashing light. Pretty soon the light on your eero will turn solid white.
This type of reset clears all the network configurations, removes the eero from the network, and deletes all the custom settings. After this step, you will have to set up your eero network again.
Press and hold the eero reset button for 20 seconds and release it when you see a flashing red light on the eero. When the device reboots completely it should start blinking blue indicating that you can set it up again.
Set Up Your Eero Network Again Using Your Old Router
Try to connect the eero with your old router and set it up. After you complete the setup process, connect it to the modem. You will probably be asked to enter your broadband connection details but after this step, your eero network should work as planned, without the blue blinking light.
We hope that you have been able to resolve the eero blinking blue light issue successfully. However, if the issue persists even after trying everything we have suggested above maybe you are dealing with a faulty device. In that case we highly recommend contacting eero support or your ISP support and explaining the problem in detail. We are sure they will find a working solution and help you fix the problem.
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.