Seeing the LOS light on your router being solid or blinking red can be quite stressful. It is generally accompanied by no internet connection and considering that we use the internet almost all the time, it is really something we need to fix immediately.
This article will explain what are the causes of the red LOS light on your Globe At Home router and how you can fix this problem by yourself.
So, let’s begin!
Globe At Home Los Red Light: Meaning
As the name suggests LOS stands for Loss Of Signal. There are several different reasons why this can happen and make the LOS light on your Globe At Home router turn red.
One of the common causes is damaged or loose cables and connectors. The fiber cable is pretty sensitive so this should be the first thing to check.
Another common reason is a service or power outage in your area. There are a few ways to check whether an outage is a reason so we will explain this in detail later.
Globe At Home Los Red Light: How To Fix It?
Here are the most commonly used solutions that should help you fix the Globe At Home LOS red light issue.
Wait A Little
There are situations where the LOS light issue will resolve by itself. Therefore, you shouldn’t try fixing the problem the very moment you notice the red light. Just wait a little and then if it doesn’t fix on its own after some time, start with the basic troubleshooting.
Check The Cables And Connectors
Since we have mentioned that one of the reasons for the red LOS light is a loose or damaged cable, this is the first thing you need to check. It is important to be very careful when you are checking whether the fiber cable and connections are fine because they are very sensitive.
The fiber cable is very sensitive and if you bend it excessively you can easily damage it. Also, if it’s not firmly connected the signal will be interrupted resulting in a red LOS light. Take your time and check whether everything is firmly and properly connected. In case you notice that there is a damaged cable or connector try to replace it and see whether it will fix the problem. However, if everything looks good, try the following.
Restart Your Globe At Home Router
This is one of the simplest and also most effective solutions for all network issues. If there are any glitches in the settings or the cache memory, after you restart your router it is quite possible that these glitches will be fixed when the router boots up.
To do this properly, turn off the Globe at Home router. After that unplug the power cable from the wall outlet. Leave the router disconnected for a few minutes. Then plug in the power cable back and turn on the router. Wait till the router boots up completely and check the LOS light and your internet connection. In most cases, this simple solution will fix the issue. But if it doesn’t we have to continue with the troubleshooting.
Is Globe Down?
Check whether your ISP is down. Your ISP will perform scheduled maintenance or they may be experiencing some technical issues with their network or power outage. Whatever the reason is this will make the signal disappear completely or be very weak. As a result, the LOS light will turn red.
Now, there are several ways to check whether an outage is causing this problem. The first one is to check the DownDetector website on your smartphone and see whether other users have reported some issues with their services.
You can also get in touch with the Globe At Home support and ask whether they are experiencing some issues with the connection or whether there is an outage in your area.
In case of an outage, you will have to be patient until they fix the issue. In most cases, this shouldn’t last long, but your ISP can tell you when they expect to resolve the problem on their side.
Get In Touch With Support
If your ISP informs you that there is no service or power outage in your area, you can ask for their help and explain the problem thoroughly. They have an option to test your line and connection. If they determine what is causing your LOS light issue they can issue a repair request. Hopefully, you won’t have to wait too much to get your issue fixed.
NOTE: When you get in touch with the support try to be calm and polite and explain the problem in detail.
Loss Of Signal can be experienced every now and then and is always accompanied by no internet connection. This is the reason why you need to know a thing or two about fixing the Globe At Home LOS red light. We hope that one of the solutions presented in this article has helped you fix this issue and then next time it appears you will know exactly what to do.
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.