If you are using the Helix Fi Gateway for some time, you must have come to a situation where you want to modify some of its settings. Some of the settings people want to change are the wireless network name and the WiFi password or they want to create a guest network or set up parental controls.
It doesn’t matter what you are planning to do with the router settings, you won’t be able to do anything until you login to your Helix router first.
In this article we are going to show you how to access the Helix router settings using the default admin login details.
So, let’s begin!
You Are Going To Need:
If you want to access the Helix router admin dashboard, you will need a device like a desktop or laptop computer or a smartphone.
You also have to connect the device to your Helix router network. You can do it wirelessly if you have the wireless password or you can connect your device and the Helix router directly using a network cable.
At last, you must have the Helix router admin username and password. You can find them in the next section or you can find them printed in the user’s manual and on the label under the router.
What Are The Default Helix Router Details?
Use the following admin login detail to access your Helix router settings.
Default Helix router IP address: 10.0.0.1
Default Helix admin username: admin
Default Helix admin password: password, leave it blank or use the password on the label under the Helix router
In case you have changed the default admin login details, you can login with the custom ones. In case you have forgotten the custom username and password, you can use the default ones after you reset your Helix router to factory defaults.
How To Access The Helix Router Admin Dashboard?
The following steps should help you access the Helix router admin dashboard. The admin login details are case-sensitive so pay attention.
STEP 1 – Connect The Device To The Network
We have already said that you need a device connected to the Helix router network. Please take care of that before you try to access the router settings. If your device isn’t connected you won’t be able to achieve that.
STEP 2 – Launch The Web Browser On Your Device
After you confirm that the device is connected, launch the browser on your device. Any of the popular browsers will be good enough but most router companies recommend using Microsoft Edge or Google Chrome.
NOTE: If you decide to use another web browser and you have some problems accessing the router admin dashboard, try logging in from another browser.
STEP 3 – Enter The Helix IP In The Address Bar
The default Helix router IP address is 10.0.0.1. You need to type this IP address into the browser’s Address bar. Press the Enter key on your keyboard after that and you should see the Helix router login page.
If the Helix router login page doesn’t open, then you need to check the connection between the device and the router, check whether you have typed the IP correctly or simply check whether your router actually uses 10.0.0.1 as a default gateway.
STEP 4 – Enter The Helix Admin Username And Password
When the Helix router login page asks you to enter the admin username and password use the ones we have provided and press the Login button. This should take you to the Helix router admin dashboard.
However, if this is the first time you are accessing the router settings to configure your router, you will be asked to enter the desired WiFi network name and password.
In case the router admin dashboard doesn’t open after you enter the username and the password, check whether you have typed them correctly or check the ones printed on the router label.
Once you access the Helix router admin dashboard you can easily customize the router settings. Some of the changes you can make to boost your network security are changing all the default settings like the default WiFi name and password, creating a separate guest network, enabling the integrated firewall, and so on.
How To Change The Helix WiFi Settings?
Keeping your wireless network secure from unwanted access is really important and, in most cases, protecting it with a strong wireless password is enough. If you want to change the wireless password, follow these steps:
1. Access the Helix router settings as described above.
2. Click on Gateway in the menu and then select Connection.
3. Click on Wi-Fi and then select Edit. This will allow you to select the correct security mode to protect your network.
Your Helix wireless router supports WPA2 and you should always select this security mode. Because it uses AES (Advanced Encryption Standard) this security mode is the most recommended one at the moment, at least until your Helix router starts offering WPA3.
4. Complete the required fields, and change the current wireless password.
5. Confirm the changes by clicking on the Save button.
NOTE: When you change the wireless network name or password you will have to reconnect your wireless devices to the new network.
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The steps explained above should help you access the Helix router settings with no problems. As you can see they are pretty easy to follow and also making some basic configuration changes shouldn’t represent a problem.
In case you can’t access your Helix router settings we recommend checking the connection first. Try using another web browser or another device or even change the type of connection from wireless to wired and vice versa. Also check the accuracy of the router login details and whether you have typed them correctly. In most cases this is enough to let you continue accessing the router settings.
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.