Nowadays, the internet seems to power everything we do, and the pandemic helps accelerate its course. Imagine what happens if you get disconnected. Luckily, we have experts who can help you. You can take several actions to get connected to the world again! This article will answer the common query – why my internet keeps disconnecting every few minutes and will recommend multiple solutions.
Without further delay, let’s find out why your internet keeps disconnecting and how to resolve the issues. It’s essential that you understand the reasons causing the problems so that you know how to handle them when it happens again.
Low Network Speed
Sometimes, you might not get lucky to stay in an area where the network coverage is not good, and you have to bear with the slow internet speed. But you can also experience slow speed even if you get excellent coverage because sometimes the network gets congested when too many people connect simultaneously in one area.
When you have a slow network speed, your internet tends to disconnect more often. In many cases, you can’t avoid low network coverage. But sometimes, you can get a new internet provider. You can always compare and switch between providers until you find the best one.
An excellent modem makes a considerable impact on the performance of your internet signal. If you install a bad modem or a modem that is not compatible with your Internet Service Provider (ISP), it will affect the internet connection quality. Therefore, you may encounter frequent disconnections. You can fix this problem quickly by shopping for a better modem and checking its compatibility with your ISP before you buy.
Low-Quality or Outdated Router
Nowadays, there are a plethora of affordable routers capable of providing adequately fast internet connections. With a little bit of research and comparison, you can effortlessly find the right router. Using a low-quality router gives you a slow internet connection, and you may lose signal more frequently. But even a fast router needs consistent software and firmware updates to make it run smoothly. Sometimes the firmware requires a subscription with a small fee in order to get automatic updates, but it’s well worth it.
If you keep running your modem and router continuously for months, their software might catch some bugs, resulting in regular disconnections. In such cases, you can unplug the router and modem and switch on the power again after a few moments. Restarting the devices this way can fix possible issues in the software and bring your internet connection back to normal.
There can be faults in any hardware used to transmit your internet signal, giving interrupted service. This includes modem, router, switches, and cables. Long, continuous usage can cause the equipment or cord to overheat. Placing them in a well-ventilated space could do the trick.
Refer to the ISP
If none of the self-check methods helped you detect the fault, it might be the best option to contact your Internet Service Provider (ISP). You can check with the ISP’s customer service or technical support team to run diagnostic tests to detect any issues between the ISP and your home internet network. After running some data analysis derived from the modem’s activities, the tech support can tell you where the problem is.
We live in the IoT era, where digitalization conquers almost everything we do. Somehow, many internet users are still not familiar with electronic devices associated with it. Therefore, it’s not uncommon for users to panic and ask the question – why my internet keeps disconnecting every few minutes.
If you can’t figure out the probable causes why your internet keeps disconnecting regularly, it’s simpler to fix the issue by following the suggestions in this post. Although our list doesn’t cover all the causes, it gives you the most common ones. Follow our tips, and there’s at least a 90% chance you will identify the problem and fix it on your own.
The bottom line is to self-check everything at your end first before calling your ISP customer service. It could be a simple fault such as the switch being turned off or a cable getting loose. If the problem persists after looking at all possible angles, then it’s probably time to call your ISP, but make sure you have no overdue bills!
Hey, I’m Jeremy. I hold a bachelor’s degree in information systems, and I’m a certified network specialist. I worked for several internet providers in LA, San Francisco, Sacramento, and Seattle over the past 21 years.
I worked as a customer service operator, field technician, network engineer, and network specialist. During my career in networking, I’ve come across numerous modems, gateways, routers, and other networking hardware. I’ve installed network equipment, fixed it, designed and administrated networks, etc.
Networking is my passion, and I’m eager to share everything I know with you. On this website, you can read my modem and router reviews, as well as various how-to guides designed to help you solve your network problems. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings.
My favorite free-time activities are gaming, movie-watching, and cooking. I also enjoy fishing, although I’m not good at it. What I’m good at is annoying David when we are fishing together. Apparently, you’re not supposed to talk or laugh while fishing – it scares the fishes.