The popularity of mesh WiFi systems is increasing day by day, and Linksys has found its place with their Linksys Velop Home Mesh WiFi system. Although the majority of users are extremely satisfied with it, just like any other networking equipment, there are situations where some issues appear. One such example is the red light on the Velop router and no internet connection. Since we know how important it is to be online today, it is completely understandable why we need to fix it as soon as possible.
The following article will cover the meaning and possible causes of the Velop red light and how to fix it properly. So, let’s begin!
The LED light on the Velop router indicates the current status of the network, so knowing what each color represents is important since it will point us in the right direction.
If you see a solid red light, it indicates that there is no internet connection.
However, if you see the red light blinking it means that the nodes are not in range or if you see it on the primary node it has problems communicating with the modem.
Now, there are a few tested solutions you can try to fix the Linksys Velop red light. Just make sure to follow the instructions carefully.
There are several tested solutions for the Linksys Velop red light problem. These are pretty easy to follow so take your time and try them one by one until you see the problem gets fixed. Hopefully by the end of this article you will see the blue light on your Linksys Velop router. However, if it’s still there after you try everything, you will have to contact support to assist you in fixing the problem.
Check The Cables
When you connect the cables to the Velop router WAN or LAN ports, you should hear a click when you plug in the cable. Without the click the connection will be loose and just touching the cable while cleaning the house or moving the equipment can trigger the red light issue. Therefore, make sure to check all the cables in your network and check whether they are firmly connected. If necessary, disconnect and connect everything again.
Automatic WAN Port Detection
It is possible that the automatic WAN port detection has been disables on the primary node after a firmware upgrade. The node has two Ethernet ports. When we set it up with an active internet connection, the port connected to the modem becomes a WAN port while the other becomes LAN port. So, if you had to disconnect the cables and then plug in the cables to the wrong ports there would be no connection. In that case, all you need to do is to disconnect the cables and connect them to the different (correct) ports.
Reboot The Modem
Rebooting the modem is another way to fix the problem. The easiest way to do this is to unplug the modem from the electricity outlet, leave it unplugged for a while and then plug it back again. When it boots up again, check whether there is a red light on your Velop router.
Reset The Velop To Factory Settings
One of the last solutions to try is resetting your Velop to factory settings. The main reason for this is that all the WiFi devices will be disconnected and you will have to set up your network from scratch. The network name and password, as well as the security type will be erased.
Now when you know that, if you decide to factory reset your Velop follow these steps:
In case you need to factory reset a secondary node
- Make sure that the node is connected and powered on
- Find the reset button at the bottom of the node, press and hold it.
- The light at the top of the node turns red and starts to blink/pulse slowly.
- When the light turns out and returns bright red, release the button.
If you factory reset the primary node you will need to reset the secondary nodes as well.
Contact Your ISP
If your ISP is having some technical issues, outages or is just doing some maintenance on the network, you can see the red light on your Velop router. The easiest way to check this is to give them a call and ask if there are any problems with their network at the moment. If there are some issues you can get a confirmation about the issue and when they expect to get the problem fixed.
If there are no outages or scheduled maintenance, they can test your line and see whether the problem is somewhere in between.
If your ISP has confirmed that the problem is not on their side, your Velop system may be experiencing some issues. In that case you can get in touch with the Velop support and ask for assistance to fix the problem. They will guide you through the troubleshooting steps and almost certainly help you fix the issue.
We hope you have managed to fix the Linksys Velop red light, no internet issue by now. As you can see all the solutions are pretty straightforward and you can easily try them one by one. Even getting in touch with the support is not a problem, as long as the issue gets fixed. The good thing about the solutions given here is that you can apply them when you experience some other networking problems. In most cases they can help you fix the issue in no time.
Hey, I’m David. I’ve been working as a wireless network engineer and a network administrator for 15 years. During my studies, I also worked as an ISP field technician – that’s when I met Jeremy.
I hold a bachelor’s degree in network engineering and a master’s degree in computer science and engineering. I’m also a Cisco-certified service provider.
In my professional career, I worked for router/modem manufacturers and internet providers. I like to think that I’m good at explaining network-related issues in simple terms. That’s exactly what I’m doing on this website – I’m making simple and easy-to-follow guides on how to install, set up, and troubleshoot your networking hardware. I also review new network equipment – modems, gateways, switches, routers, extenders, mesh systems, cables, etc.
My goal is to help regular users with their everyday network issues, educate them, and make them less scared of their equipment. In my articles, you can find tips on what to look for when buying new networking hardware, and how to adjust your network settings to get the most out of your wi-fi.
Since my work is closely related to computers, servers, and other network equipment, I like to spend most of my spare time outdoors. When I want to blow off some steam, I like to ride my bike. I also love hiking and swimming. When I need to calm down and clear my mind, my go-to activity is fishing.