Mediacom is well-known for its reliable service and satisfied users. Blazing fast and reliable internet connection is everything we actually need, right? However, there are situations when Mediacom’s internet becomes painfully slow.
Knowing how much we depend on the internet today, this is something that requires our immediate attention and needs to be fixed ASAP.
So, in this article, we will go through some tested solutions for Mediacom’s slow internet connection. Before we dig deeper, let’s see what are the possible reasons for the slow Mediacom internet.
Why is My Mediacom Internet So Slow?
In most cases, the problem is on our end. Of course, in some situations, the one to blame for the slow internet connection is Mediacom, but this rarely happens.
Knowing the right reason can easily lead us to the solution. Here are the most common reasons for the slow internet connection.
- You haven’t positioned the router properly. Something is blocking the signal.
- Problems with the cables
- A malfunctioning router
- DNS server is experiencing some issues
- Bandwidth overload
- The Wi-Fi channel you are using is overcrowded
- Malware on your devices
How to Fix the Mediacom Slow Internet Connection Problem?
The Mediacom internet connection can become pretty slow either because of your devices or because Mediacom is experiencing some issues. So, let’s start with the presumption that one of the devices we are using is having a problem.
By everything, we mean restarting the modem and the router, as well as the devices you are using to connect to your Wi-Fi.
So, let’s start with our networking devices. The following process is called network restart and includes restarting both, the modem and the router, but in a specific order.
- Turn off the modem and disconnect the power cable from it. If there is a battery on the modem, remove it as well.
- Now turn the Mediacom router off and disconnect the power cable.
- Leave everything disconnected for a few minutes and, during that time, restart your device or devices (PCs, phones, tablets, etc.).
- Now, connect the power cable back to the modem and turn it on. Give it a few minutes to boot up and stabilize.
- Then, plug the power cable back into the router and turn it on. Give it some time to boot completely.
- Test your internet connection.
Charge Your Laptop
If your laptop is off the charger and you’ve been using it for some time, the battery must be running off. In such cases, your laptop may take some actions to last longer. Some of these actions can affect internet speed and connectivity.
Therefore, connect the laptop back to the charger, and see whether this fixes the problem.
Is Your Laptop Disk Space Full?
This issue doesn’t apply to laptops and computers only, but your smartphones as well. When the storage space becomes full our device can become slow and unresponsive. So, in reality, it isn’t the internet connection that is slow but the device itself.
So, check whether the storage space on your device is full. If it is, you will have to do some cleanup.
Windows 11 – Click on the This PC icon, and check how much free space is left on Local Disc (C:). If it’s colored red and you see that there is very little free space left, here are a few things to do.
Empty the recycle bin first. Then, go through the apps, programs, and files you have on your computer and uninstall the ones you don’t need.
Right-click on the Start button in the taskbar and click on Settings. Make sure the System is selected, and click on Storage. Scroll down and click on Cleanup recommendations. Now check all the recommendations like Recycle bin, Download folder, and so on. delete all large unused files and unused apps.
How to Clean Your C Drive (Windows 10/11)
iPhone – On iPhone, tap the Settings icon on the Home page. Then, tap on General and select iPhone Storage. You will see how much storage space is left. Go through the recommendations, delete some unused apps, delete duplicate pictures or videos you don’t need, and don’t forget to empty the Recently deleted albums.
Ways to Free Up Space on an iPhone
Android – On the home screen swipe down and choose the settings icon. Now look for Battery and Device care or Device maintenance and select it. Scroll down to see Storage and tap on it. If you see that the storage space is almost full, go through the recommendations. After you free up some space, you should notice that your device is working much faster. The internet connection will seem much faster after that.
Ways to Free Up Storage on an Android Phone
Perform A Malware Scan
Quite often your device will become slow because of malware and viruses. To make sure this is not the main reason for slow Mediacom internet, we have to scan our devices with antivirus or anti-malware software.
When the scan completes, check whether the software has found some malware or viruses. If it reports back that your system is clean, try the following solution.
Move the Router
If you have moved things around the house, you may have unintentionally blocked the wireless signal so your router is underperforming.
If this is the case, try to move the router to a better position where there won’t be any obstructions. If possible, you can even place it in a higher position, and see whether that changes the internet connection speed.
Connect to the Other Band
Most wireless routers today work on both 2.4 and 5GHz bands. While 2.4GHz Wi-Fi has a longer range, it is slower than the 5GHz band. On the other hand, the 5GHz band has a shorter range but is much faster. So, just to test things out, try to connect your device to the 5GHz band if it isn’t already connected to it.
Is Your Connection Overloaded?
It is not unusual to have several different devices connected to your wireless network at once, but what happens when most devices perform bandwidth-intensive activities? Some of these are watching Netflix or YouTube, using Spotify, downloading files from the internet, etc.
Check how everyone in your household is using the internet, and if they are really performing those bandwidth-intensive activities, then you know what’s going on. As soon as someone stops what he or she is doing, you should notice that the internet speed is improving.
Is Your ISP Having Problems?
If you’re certain that your devices aren’t causing slow Mediacom internet speeds, then the problem has to be on Mediacom’s end.
Your ISP may be experiencing technical issues. Or, maybe, there is an outage in your area.
The best way to check this is to contact Mediacom and see whether the problem is on their side. They can even test your connection and help you fix the issue.
- Should You Turn Off Wi-Fi Router When on Vacation?
- How to Connect a Non-Wi-Fi Device to Wi-Fi? (Ways to Turn Your Non-Wi-Fi Device into a Wi-Fi Device)
- How to Connect to Wi-Fi Instead of Ethernet on Windows 10? (How to Give Priority to Wi-Fi Connection?)
Another way to check whether Mediacom is responsible for slow internet connection is to visit sites like DownDetector.com and similar and see whether other users are reporting problems similar to yours.
If you determine that your ISP’s service is down, all you can do is wait until they fix the problem. Once they fix it, you keep using your internet.
To be honest, we can’t decide what is more frustrating – having no internet at all or having a very slow internet connection. If you are having problems with Mediacom’s slow internet connection, the solutions presented in this article should help you fix the problem and get back online. If they don’t help, the only thing left to do is contact Mediacom customer support.
Hey, I’m Jeremy Clifford. I hold a bachelor’s degree in information systems, and I’m a certified network specialist. I worked for several internet providers in LA, San Francisco, Sacramento, and Seattle over the past 21 years.
I worked as a customer service operator, field technician, network engineer, and network specialist. During my career in networking, I’ve come across numerous modems, gateways, routers, and other networking hardware. I’ve installed network equipment, fixed it, designed and administrated networks, etc.
Networking is my passion, and I’m eager to share everything I know with you. On this website, you can read my modem and router reviews, as well as various how-to guides designed to help you solve your network problems. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings.
My favorite free-time activities are gaming, movie-watching, and cooking. I also enjoy fishing, although I’m not good at it. What I’m good at is annoying David when we are fishing together. Apparently, you’re not supposed to talk or laugh while fishing – it scares the fishes.