Orbi Satellite Blue Light Stays On: How to fix it?

Although the blue light on our Orbi router satellite is nothing unusual, we are used to seeing it go off after a few minutes. But what does it mean when the Orbi satellite blue light stays on and what we can do to fix this issue. If you are seeing your Orbi satellite light stuck on blue light that won’t go off, you are at the right place.

Orbi Satellite Blue Light Stays On

What Does Orbi Satellite Blue Light Mean?

When the Orbi satellite gets stuck on blue light it generally doesn’t indicate that there is some serious problem mainly because the network is working just fine during that time.  However, the Orbi Satellite blue light is something we are used to seeing, but for a limited period of time after which it disappears. When we see this blue light, this indicates that the connection between the satellite and the Orbi router is good. It usually lasts for some time, up to 3 minutes and then disappears. But when it is always on and we might think there is something wrong with our network.

The good thing is that there are some quick fixes that make the blue light on our Orbi router go off as intended. So, let’s see what we can do about it.

Orbi Satellite Blue Light Stays On: Try These Solutions

Here are some recommended solutions that will most surely help you get rid of the Orbi satellite blue light always on. Just make sure to be patient when you complete each step since it usually takes 1 to 3 minutes for the blue satellite light to go off.

Restart the Problematic Satellite

This is a pretty simple and effective solution. Just turn off the satellite, leave it off for a few minutes and then turn it on again. The solid blue light will appear and, in most cases, it will disappear after a minute or so.

Restart Your Orbi Network

If the previous step didn’t fix the Orbi satellite stuck on blue light issue, then it is recommended to restart your entire Orbi network. This means you need to power down the Orbi router, the modem and all the satellites. Here is how to do it properly:

  1. Turn off your modem and disconnect it from the power source.
  2. Turn off the Orbi router and disconnect it from the power source.
  3. Turn off the satellites as well.
  4. Connect the modem to the power and turn it on.
  5. Wait for the modem to boot up and stabilize. Usually lasts for about 2 minutes.
  6. Now connect the Orbi router to the power source and turn it on.
  7. Connect and turn on the satellites as well.
  8. Wait till they boot up and connect.
  9. You have power-cycled your Orbi network.

Now the blue light on your Orbi satellite should go off as usual. However, if it doesn’t move to the next step.

Sync The Router And The Satellite Again

  1. Make sure to connect the satellite to a power source and power it on.
  2. The satellite ring should turn white or magenta.
  3. On your router, find and press the SYNC button. Now press the SYNC button on the satellite in the next 120 seconds.
  4. Wait for the sync to complete. During this process the satellite ring will blink white and then turn solid blue (if the connection is good) or amber (if the connection is fair). The light should be on for up to 3 minutes and then disappear. In case the sync wasn’t successful it will turn magenta.
Sync buttons on Orbi router and satelite

Check The Cables

A loose cable or a connector can easily make the entire network unstable and unusable, sometimes resulting in the blue light always on. Luckily it is pretty easy to check whether this is the real reason behind the problem. Make sure to inspect both ends of the cable and whether everything is connected properly.

Check The Firmware (And Update If Necessary)

Some users have reported that upgrading the firmware to the latest version has helped them fix the stuck blue light issue.

Updating the Orbi router firmware is possible via the admin dashboard.

  1. First, login to your Orbi router.
  2. When you see the admin dashboard, select Advanced from the menu. Then select Administration, firmware update and finally Online update.
  3. Now click the Check button and your router will check whether there is a new firmware version available
  4. If there is a new version, click on the Update All button and the firmware upgrade will begin.
  5. When the firmware upgrade process is finished the router and the satellites will restart. Wait until they boot up completely and configure the router again.

IMPORTANT: make sure not to interrupt the firmware upgrade process.

We are pretty sure you have fixed the blue satellite light always on issue by now. However, if it is still here, even after applying all these solutions it is recommended to get in touch with the Netgear tech support and explain the problem. They will help you and guide you through the troubleshooting process.

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