{"id":6330,"date":"2023-05-30T06:00:49","date_gmt":"2023-05-30T06:00:49","guid":{"rendered":"https:\/\/routerctrl.com\/?p=6330"},"modified":"2023-05-30T09:00:53","modified_gmt":"2023-05-30T09:00:53","slug":"spectrum-5g-wi-fi-not-working","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/spectrum-5g-wi-fi-not-working\/","title":{"rendered":"Spectrum 5G Wi-Fi Not Working (Possible Solutions)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If your Wi-Fi works well, then you have nothing to worry about. However, the <a href=\"https:\/\/routerctrl.com\/5-ghz-wi-fi\/\">5GHz<\/a> (Gigahertz) band is faster than the 2.4GHz, and if you want a faster transmission in your wireless network, the <a href=\"https:\/\/routerctrl.com\/xfinity-5ghz-is-not-showing-up\/\">5GHz<\/a> band should work without interference.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6405\" title=\"5G\" src=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/5G.jpeg\" alt=\"5G\" width=\"600\" height=\"349\" srcset=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/5G.jpeg 626w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/5G-300x174.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><a href=\"https:\/\/www.spectrum.net\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Spectrum<\/span><\/a><span style=\"font-weight: 400;\"> subscribers usually come across this issue. The Spectrum 5G WiFi not working issue is quite common, and there are certain reasons this happens. Let\u2019s look at the reasons and the fixes.<\/span><\/p>\n<h2>Reasons Spectrum 5G Wi-Fi is Not Working<\/h2>\n<p><span style=\"font-weight: 400;\">When you think your 5GHz Wi-Fi band isn\u2019t working, there\u2019s probably a logical explanation. It might be related to the wireless network traffic, the age of your router, the state of your router, and the <a href=\"https:\/\/routerctrl.com\/best-place-to-put-router-in-2-story-house\/\">router\u2019s position<\/a>.<\/span><\/p>\n<h3>Clogged Up Network<\/h3>\n<p><span style=\"font-weight: 400;\">Most people think that there\u2019s no such thing as too many devices on the same network. So, we usually connect all our home devices to the wireless, and we freely provide the <a href=\"https:\/\/routerctrl.com\/reset-spectrum-modem\/\">Wi-Fi password<\/a> to our guests.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once all the devices are connected, the traffic is fierce, and there might be some issues in the connection. However, it also might be because of the wireless channels that are clogged up. It doesn\u2019t hurt to change them once in a while.<\/span><\/p>\n<h3>Outdated Devices<\/h3>\n<p><span style=\"font-weight: 400;\">Maybe it\u2019s time to face the fact that you need to change your router. The reason the Spectrum 5GHz band is not working might be because your router doesn\u2019t even have the 5GHz frequency band.<\/span><\/p>\n<p><em><strong>Recommended reading:<\/strong><\/em><\/p>\n<ul>\n<li><a href=\"https:\/\/routerctrl.com\/spectrum-wi-fi-no-internet\/\">Spectrum Wi-Fi Connected But No Internet Access? (Possible Solutions)<\/a><\/li>\n<li><a href=\"https:\/\/routerctrl.com\/spectrum-router-red-light\/\">Spectrum Router Red Light: What Does It Mean and a Solution<\/a><\/li>\n<li><a href=\"https:\/\/routerctrl.com\/spectrum-router-blinking-blue\/\">Spectrum Router Blinking Blue: What is It and How to Fix It?<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">However, we say outdated devices because apart from your router not emitting the 5GHz frequency band, your devices might not support it. This means that they weren\u2019t made with the hardware for it, nor do they have the drivers to run it.<\/span><\/p>\n<h3>Faulty Devices<\/h3>\n<p><span style=\"font-weight: 400;\">The other thing is that your router might be damaged. If there\u2019s physical damage to the router, then it won\u2019t work properly. It might not even be the 5GHz frequency band, it can be both wireless radios that don\u2019t work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, it can also mean that you need a laptop, PC, smartphone, or tablet upgrade. See if these have any physical damage to them. If they\u2019re damaged, then that\u2019s the issue, and there\u2019s only one way to fix it.<\/span><\/p>\n<h3>Router Position<\/h3>\n<p><span style=\"font-weight: 400;\">The position of the router is crucial because of the difference in the frequency band. The 2.4GHz frequency band may not be <\/span><a href=\"https:\/\/www.thewindowsclub.com\/differences-between-2-4ghz-and-5ghz-wi-fi-bands\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">as fast as the 5GHz band<\/span><\/a><span style=\"font-weight: 400;\">, but it covers more range. Where you still might have a 2.4GHz signal, the 5GHz band might falter.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6393\" title=\"Router Position\" src=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/Router-Position.jpg\" alt=\"Router Position\" width=\"600\" height=\"399\" srcset=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/Router-Position.jpg 873w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/Router-Position-300x199.jpg 300w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/01\/Router-Position-768x510.jpg 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">So, even though the wireless connection becomes faster and stronger as you get closer to the router, the 5GHz signal can be lost the further you are from the router. Make sure the router\u2019s in the <a href=\"https:\/\/routerctrl.com\/location-wireless-router-upstairs-downstairs\/\">right position in your home<\/a>.<\/span><\/p>\n<h2>Spectrum Router Settings<\/h2>\n<p><span style=\"font-weight: 400;\">First, to fix the issue, you might need to access the settings of your router. <a href=\"https:\/\/routerctrl.com\/spectrum-compatible-modems\/\">Spectrum provides different router and modem models<\/a>, and these have different login procedures. The general procedure is to connect to the router using an <a href=\"https:\/\/routerctrl.com\/netgear-not-recognizing-ethernet-cable\/\">ethernet cable<\/a> first.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After that, you need to open a browser and type in the <\/span><b>IP address<\/b><span style=\"font-weight: 400;\"> of your router into the address bar. Hit <\/span><b>Enter <\/b><span style=\"font-weight: 400;\">and the login page will appear. Once you see the login page, type the default login credentials, which are usually admin and password, and hit <\/span><b>Enter<\/b><span style=\"font-weight: 400;\">. Specific login methods for specific Spectrum routers include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Spectrum Wave 2<\/b><span style=\"font-weight: 400;\">: Open the browser, type <\/span><a href=\"https:\/\/routerctrl.com\/192-168-1-1-login\/\"><b>192.168.1.1<\/b><\/a><span style=\"font-weight: 400;\">, and hit <\/span><b>Enter<\/b><span style=\"font-weight: 400;\">. Use the username and password, both <\/span><b>admin <\/b><span style=\"font-weight: 400;\">to log in. This can be changed later if you want it to be more secure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Netgear<\/b><span style=\"font-weight: 400;\">: Again, launch the browser and type <\/span><a href=\"http:\/\/www.routerlogin.net\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.routerlogin.net<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"http:\/\/www.routerlogin.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.routerlogin.com<\/span><\/a><span style=\"font-weight: 400;\">. The username is <\/span><b>admin<\/b><span style=\"font-weight: 400;\">, and the password is <\/span><b>password<\/b><span style=\"font-weight: 400;\">. It\u2019s a little different from the previous one.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Arris<\/b><span style=\"font-weight: 400;\">: For this one, you need to open the browser and type <\/span><a href=\"https:\/\/routerctrl.com\/192-168-0-1\/\"><b>192.168.0.1<\/b><\/a><span style=\"font-weight: 400;\">. The login page will display, and you need to type the username <\/span><b>admin<\/b><span style=\"font-weight: 400;\"> and the password, which is also <\/span><b>password<\/b><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/li>\n<\/ul>\n<h2>Spectrum 5G Wi-Fi Not Working Fixes<\/h2>\n<p><span style=\"font-weight: 400;\">There are several things we can try to fix the Spectrum 5GHz <a href=\"https:\/\/routerctrl.com\/spectrum-connected-but-no-internet\/\">Wi-Fi that\u2019s not working<\/a>. We can try power cycling it properly, we can try updating the drivers, we can tamper with the 5GHz frequency band, and finally, contact support if none of these work.<\/span><\/p>\n<h3>Power Cycle<\/h3>\n<p><span style=\"font-weight: 400;\">To power cycle the entire network properly, you need to <a href=\"https:\/\/routerctrl.com\/turn-off-spectrum-wi-fi-at-night\/\">turn off<\/a> all the devices first and wait for a few minutes, preferably 5. Then, you need to turn on your devices one by one. First, you need to turn on the modem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wait for the modem to establish an internet connection. Then, you need to turn on the router and wait for it to emit the wireless signal. Finally, you can turn on the devices that you usually connect to the network.<\/span><\/p>\n<h3>Update Wi-Fi Drivers<\/h3>\n<p><span style=\"font-weight: 400;\">The reason your Spectrum 5GHz Wi-Fi isn\u2019t working might be because you have outdated wireless drivers on your devices. So, you need to check for updates on all the devices. To update the wireless driver on your Windows laptop, go to the <\/span><b>Search box<\/b><span style=\"font-weight: 400;\"> next to the start button.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Type <\/span><b>Device manager<\/b><span style=\"font-weight: 400;\">, and click on the first thing that appears in the results. Once the window pops up, find the <\/span><b>Network adapters<\/b><span style=\"font-weight: 400;\"> section. Expand it, and right-click on the drivers that have the word \u201cwireless\u201d next to them one by one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click on <\/span><b>Update driver<\/b><span style=\"font-weight: 400;\">, and <\/span><b>Search automatically for drivers<\/b><span style=\"font-weight: 400;\">. This should do the trick and update the driver. For smartphones, the best thing to do would be to update the entire system. After that, everything should work fine.<\/span><\/p>\n<h3>Enable 5GHz Frequency Band<\/h3>\n<p><span style=\"font-weight: 400;\">The general procedure to <a href=\"https:\/\/routerctrl.com\/enable-5-ghz-wi-fi-on-windows-10\/\">enable the 5GHz frequency band<\/a>, if it wasn\u2019t in the first place, is to log into the <\/span><a href=\"https:\/\/routerctrl.com\/spectrum-router-login\/\"><span style=\"font-weight: 400;\">router\u2019s settings page<\/span><\/a><span style=\"font-weight: 400;\"> first. Once you log in, you need to go to the <\/span><b>Wireless <\/b><span style=\"font-weight: 400;\">tab. Most routers have the <\/span><b>Basic <\/b><span style=\"font-weight: 400;\">section.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this section, you should be able to choose the frequency band. Look for the <\/span><b>5GHz<\/b><span style=\"font-weight: 400;\"> frequency band and see if the band is enabled. If it\u2019s not, click on the<\/span><b> drop-down menu<\/b><span style=\"font-weight: 400;\"> and select <\/span><b>Enable<\/b><span style=\"font-weight: 400;\">. Once you do this, just hit <\/span><b>Apply<\/b><span style=\"font-weight: 400;\">, and it should work fine.<\/span><\/p>\n<h3>Preferred Band<\/h3>\n<p><span style=\"font-weight: 400;\">To change the preferred band on your Windows device, you need to go to the <\/span><b>Search box<\/b><span style=\"font-weight: 400;\">, type <\/span><b>Device Manager<\/b><span style=\"font-weight: 400;\">, and click on the first result that appears. Once the window opens up, expand the <\/span><b>Network adapters<\/b><span style=\"font-weight: 400;\"> section.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The device you\u2019re looking for usually has \u201cNetwork Controller\u201d or \u201cNetwork Adapter\u201d in its name. Right-click on it, and click on <\/span><b>Properties<\/b><span style=\"font-weight: 400;\">. From there, go to the <\/span><b>Advanced <\/b><span style=\"font-weight: 400;\">tab, and you\u2019ll be able to select the <\/span><b>Preferred band <\/b><span style=\"font-weight: 400;\">option in the <\/span><b>Property <\/b><span style=\"font-weight: 400;\">section.<\/span><\/p>\n<p><em><strong>Recommended reading:<\/strong><\/em><\/p>\n<ul>\n<li><a href=\"https:\/\/routerctrl.com\/spectrum-internet-randomly-disconnects\/\">Spectrum Internet Randomly Disconnects<\/a><\/li>\n<li><a href=\"https:\/\/routerctrl.com\/spectrum-modem-online-light-blinking\/\">How to Troubleshoot The Spectrum Modem Online Light Blinking?<\/a><\/li>\n<li><a href=\"https:\/\/routerctrl.com\/how-to-speed-up-spectrum-internet\/\">How to Speed Up Spectrum Internet?<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There\u2019s going to be a drop-down menu next to it under the <\/span><b>Value <\/b><span style=\"font-weight: 400;\">section, and there you can select the <\/span><b>5GHz only<\/b><span style=\"font-weight: 400;\"> option. Click on <\/span><b>OK<\/b><span style=\"font-weight: 400;\">, and the settings will apply. Now, your laptop will only detect <a href=\"https:\/\/routerctrl.com\/5g-for-wi-fi\/\">5GHz Wi-Fi<\/a>.<\/span><\/p>\n<h2>Conclusion<\/h2>\n<p><span style=\"font-weight: 400;\">If your Spectrum <a href=\"https:\/\/routerctrl.com\/how-fast-is-5g\/\">5G Wi-Fi<\/a> is not working, <a href=\"https:\/\/routerctrl.com\/spectrum-wi-fi-not-working\/\">look for the reasons<\/a> before trying to fix it. Once you find out the reason it doesn\u2019t show up or work, you can proceed with the fixes according to said reason.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, if none of these fixes work, it might be time to get a new router, or you can try contacting support. They should have a little more insight into what the issue might be.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your Wi-Fi works well, then you have nothing to worry about. However, the 5GHz (Gigahertz) band is faster than the 2.4GHz, and if you want a faster transmission in your wireless network, the 5GHz band should work without interference. Spectrum subscribers usually come across this issue. The Spectrum 5G WiFi not working issue is &#8230; <a title=\"Spectrum 5G Wi-Fi Not Working (Possible Solutions)\" class=\"read-more\" href=\"https:\/\/routerctrl.com\/spectrum-5g-wi-fi-not-working\/\" aria-label=\"Read more about Spectrum 5G Wi-Fi Not Working (Possible Solutions)\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[29],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spectrum 5G Wi-Fi Not Working (Possible Solutions) - RouterCtrl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/routerctrl.com\/spectrum-5g-wi-fi-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spectrum 5G Wi-Fi Not Working (Possible Solutions) - RouterCtrl\" \/>\n<meta property=\"og:description\" content=\"If your Wi-Fi works well, then you have nothing to worry about. 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I hold a bachelor\u2019s degree in information systems, and I\u2019m a certified network specialist. I worked for several internet providers in LA, San Francisco, Sacramento, and Seattle over the past 21 years. I worked as a customer service operator, field technician, network engineer, and network specialist. During my career in networking, I\u2019ve come across numerous modems, gateways, routers, and other networking hardware. I\u2019ve installed network equipment, fixed it, designed and administrated networks, etc. Networking is my passion, and I'm eager to share everything I know with you. On this website, you can read my modem and router reviews, as well as various how-to guides designed to help you solve your network problems. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings. My favorite free-time activities are gaming, movie-watching, and cooking. I also enjoy fishing, although I\u2019m not good at it. What I\u2019m good at is annoying David when we are fishing together. Apparently, you\u2019re not supposed to talk or laugh while fishing \u2013 it scares the fishes.\",\"url\":\"https:\/\/routerctrl.com\/author\/brsckvn\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Spectrum 5G Wi-Fi Not Working (Possible Solutions) - RouterCtrl","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/routerctrl.com\/spectrum-5g-wi-fi-not-working\/","og_locale":"en_US","og_type":"article","og_title":"Spectrum 5G Wi-Fi Not Working (Possible Solutions) - RouterCtrl","og_description":"If your Wi-Fi works well, then you have nothing to worry about. However, the 5GHz (Gigahertz) band is faster than the 2.4GHz, and if you want a faster transmission in your wireless network, the 5GHz band should work without interference. Spectrum subscribers usually come across this issue. The Spectrum 5G WiFi not working issue is ... 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I hold a bachelor\u2019s degree in information systems, and I\u2019m a certified network specialist. I worked for several internet providers in LA, San Francisco, Sacramento, and Seattle over the past 21 years. I worked as a customer service operator, field technician, network engineer, and network specialist. During my career in networking, I\u2019ve come across numerous modems, gateways, routers, and other networking hardware. I\u2019ve installed network equipment, fixed it, designed and administrated networks, etc. Networking is my passion, and I'm eager to share everything I know with you. On this website, you can read my modem and router reviews, as well as various how-to guides designed to help you solve your network problems. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings. My favorite free-time activities are gaming, movie-watching, and cooking. I also enjoy fishing, although I\u2019m not good at it. What I\u2019m good at is annoying David when we are fishing together. Apparently, you\u2019re not supposed to talk or laugh while fishing \u2013 it scares the fishes.","url":"https:\/\/routerctrl.com\/author\/brsckvn\/"}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"yarpp-thumbnail":false},"uagb_author_info":{"display_name":"Jeremy Clifford","author_link":"https:\/\/routerctrl.com\/author\/brsckvn\/"},"uagb_comment_info":1,"uagb_excerpt":"If your Wi-Fi works well, then you have nothing to worry about. However, the 5GHz (Gigahertz) band is faster than the 2.4GHz, and if you want a faster transmission in your wireless network, the 5GHz band should work without interference. Spectrum subscribers usually come across this issue. The Spectrum 5G WiFi not working issue is&hellip;","_links":{"self":[{"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/posts\/6330"}],"collection":[{"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/comments?post=6330"}],"version-history":[{"count":0,"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/posts\/6330\/revisions"}],"wp:attachment":[{"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/media?parent=6330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/categories?post=6330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/routerctrl.com\/wp-json\/wp\/v2\/tags?post=6330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}