{"id":6859,"date":"2023-08-03T05:43:21","date_gmt":"2023-08-03T05:43:21","guid":{"rendered":"https:\/\/routerctrl.com\/?p=6859"},"modified":"2023-11-22T15:14:24","modified_gmt":"2023-11-22T15:14:24","slug":"centurylink-wi-fi-not-working","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/centurylink-wi-fi-not-working\/","title":{"rendered":"CenturyLink Wi-Fi Not Working – Causes and Solutions"},"content":{"rendered":"
Wi-Fi can easily qualify as one of man’s most outstanding achievements, especially for our convenience. Whether you want to browse the internet or watch a TV show, constant, seamless Wi-Fi is a must-have. So, what causes your <\/span>CenturyLink<\/span><\/a> Wi-Fi not to work, and what can you do about it? Have no worries as we look into all that and get you back to having Wi-Fi.<\/span><\/p>\n <\/p>\n Connection issues with your Wi-Fi<\/span><\/a> can result from either external interference or internal router and modem factors. It is advisable to try fixing these problems on your own before contacting customer support to avoid wasting time on hold waiting for the next available agent to get to you. <\/span><\/p>\n There is a solution for each of the possible causes, as we are going to see, so let us dig right in.<\/span><\/p>\n Confirm that your router and modem connection to the power source is untampered. It is essential to rule this out before trying other solutions to avoid wasting your precious time.<\/span><\/p>\n Try this solution, especially if you do not see any lights on your router<\/a>, as it could indicate a power source or power cord problem. If any other light apart from the green one is on, it could help you identify the potential problem. You can also <\/span>look at this article<\/span><\/a> to identify what different router lights mean.<\/span><\/p>\n As a countermeasure, try plugging in a different device into the power source – if it works, you might have faulty CenturyLink Wi-Fi appliances. Contact your seller for a refund or an exchange. <\/span><\/p>\n Whether you have no connection or have a lousy connection consider troubleshooting your Wi-Fi equipment as one of the first things you do.<\/span><\/p>\n If you can check with someone who also uses CenturyLink Wi-Fi, do so to know whether the problem is only with your router. You can also find other users on chat forums, and should they have the same problem, contact customer support.<\/span><\/p>\n To access the CenturyLink troubleshooting page, visit their website or use this <\/span>link<\/span><\/a>. <\/span><\/p>\n When too many devices rely on the same modem, they cause congestion and deplete available bandwidth. It can, in turn, affect your Wi-Fi service, so disconnect some devices, and then try connecting the device you want to use first. <\/span><\/p>\n Always make sure your router is <\/span>in an open space with as few obstructions as possible<\/span><\/a>.<\/span><\/p>\n Avoid placing the router in closed compartments or basements as <\/span>more walls between you and your router affect the signal quality<\/span><\/a>.<\/span><\/p>\n It is essential to ensure that you are as close as possible to the router as distance also compromises the quality of the signal you get.<\/span><\/p>\n When entering your password and accidentally using the wrong one, it can give you hell with even a slight mistake when typing.<\/span><\/p>\n As a fix, ensure you use the correct password \u2013 it\u2019s on the back of your router. The <\/span>Wi-Fi password<\/span><\/a> is always different from the <\/span>admin password<\/span><\/a>; hence you should check that you enter your Wi-Fi password and not the admin password.<\/span><\/p>\n If someone else or you changed your Wi-Fi password, you could find the new password under router settings when you <\/span>log into your CenturyLink router<\/span><\/a>.<\/span><\/p>\n Routers and modems run firmware updates automatically. On rare occasions, they fail to do so due to connection problems. Go to your router’s online settings under the utility section to check if your router has the latest firmware. <\/span><\/p>\n If not, you can update the firmware manually using the following steps.<\/span><\/p>\n Fortunately, there is more than one way to reboot your modem, and we will look at all of them.<\/span><\/p>\n To reboot manually, unplug the modem\u2019s power cord and wait for a minute. Then, insert the power cable back in and <\/span>restart the router<\/span><\/a>. Remember to check for the <\/span>green light<\/span><\/a> indicating a connection.<\/span><\/p>\n You can also use the CenturyLink app from <\/span>the play store<\/span><\/a> and the <\/span>App Store<\/span><\/a> to reboot your modem.<\/span><\/p>\n It is as easy as logging in – at the bottom of the screen select the option <\/span>My Products<\/b>.<\/span><\/p>\n Select <\/span>Reboot Modem<\/b>, and you can either do it immediately or schedule it for later.<\/span><\/p>\n Coax splitters have a significant impact on the signal strength and can sometimes affect the quality of your connection or stop it altogether. If the cable going to your modem has coaxial splitters, try temporarily removing them or checking the quality and for any damage. The number of splitters also has an impact on your signal. Remove the splitters if you do not need them.<\/span><\/p>\n Anytime you want to connect to Wi-Fi, you notice there are a bunch of other networks also available around you. On rare occasions, you might be sharing a Wi-Fi name with someone near you.<\/span><\/p>\n Check your SSID<\/span><\/a> to confirm that the network you are trying to connect to is the one you want. The information is generally on the back of your router, and you can also use an Ethernet connection to retrieve your network SSID.<\/span><\/p>\n Recommended reading:<\/strong><\/p>\n Alternatively, forget all previous Wi-Fi networks and try reconnecting to your network. You can reset your connection settings by going to the Wi-Fi options and selecting forget network option. <\/span><\/p>\n Confirm that your provider is not having a service shortage in your area by contacting customer support. While on it, make sure you paid your Wi-Fi bill as that is a common oversight. Data limit restrictions can also cause a service outage. Try removing the data limit and reconnect to see if the connection is working.<\/span><\/p>\n Manufacturers produce Wi-Fi products that are compatible with most of the devices in the market. With new phone brands popping up frequently and new software updates, some might be incompatible with your CenturyLink router or modem. If you are using your own modem and\/or router, <\/span>make sure it\u2019s compatible with CenturyLink.<\/span><\/a><\/p>\n Hopefully, the solutions above helped you solve your problems and reconnect you to the world. You can contact CenturyLink <\/span>customer support<\/span><\/a> for further assistance should none of them work.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" Wi-Fi can easily qualify as one of man’s most outstanding achievements, especially for our convenience. Whether you want to browse the internet or watch a TV show, constant, seamless Wi-Fi is a must-have. So, what causes your CenturyLink Wi-Fi not to work, and what can you do about it? Have no worries as we look … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":6860,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[29],"tags":[],"yoast_head":"\nNo Connection?<\/h2>\n
Check the Power Cable Connections<\/h2>\n
Troubleshoot Your CenturyLink Wi-Fi<\/h2>\n
Free Up Bandwidth<\/h2>\n
Check for Physical Obstructions<\/h2>\n
Double-Check Your Passwords<\/h2>\n
Update Your Firmware<\/h2>\n
\n
Reboot Your Modem (and Router)<\/h2>\n
Coax Splitters<\/h2>\n
Connect to the Correct Network<\/h2>\n
\n
Service Outage<\/h2>\n
Use CenturyLink-Compatible Devices<\/h2>\n
Final thoughts<\/h2>\n