{"id":7358,"date":"2023-08-05T09:00:24","date_gmt":"2023-08-05T09:00:24","guid":{"rendered":"https:\/\/routerctrl.com\/?p=7358"},"modified":"2023-11-22T15:12:10","modified_gmt":"2023-11-22T15:12:10","slug":"orbi-satellite-not-connecting-to-router","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/orbi-satellite-not-connecting-to-router\/","title":{"rendered":"Orbi Satellite Not Connecting to Router (Solutions Provided)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Netgear\u2019s <\/span><a href=\"https:\/\/www.netgear.com\/home\/wifi\/mesh\/orbi\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Orbi mesh Wi-Fi system<\/span><\/a><span style=\"font-weight: 400;\"> is quite good because it provides seamless wireless coverage in the entire home. It\u2019s a great solution for larger homes or smaller businesses that need a strong connection in every corner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To understand why <a href=\"https:\/\/routerctrl.com\/can-you-use-an-orbi-router-as-a-satellite\/\">Orbi satellite<\/a> is not connecting to router, we need to discuss what mesh Wi-Fi is and how to set up an Orbi satellite properly. Finally, we\u2019ll discuss how to fix the Orbi satellite that\u2019s not connecting to the router.<\/span><\/p>\n<h2>What Is Mesh Wi-Fi?<\/h2>\n<p><span style=\"font-weight: 400;\">Mesh Wi-Fi is a wireless networking system where the wireless signal is equally distributed throughout the entire home. There are quite a few <a href=\"https:\/\/routerctrl.com\/wifi-extenders-mesh-systems-for-fios\/\">Wi-Fi mesh systems<\/a> on the market at the moment, and one of them is <a href=\"https:\/\/routerctrl.com\/orbi-router-login\/\">Netgear\u2019s Orbi<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Wi-Fi mesh network works usually with one router connected to the modem for internet access and one or more satellites connected to the router evenly spread throughout the home. The satellites work similar to range extenders.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7455\" title=\"Mesh Wi-Fi\" src=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi-1024x649.jpg\" alt=\"Mesh Wi-Fi\" width=\"650\" height=\"413\" srcset=\"https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi-1024x649.jpg 1024w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi-300x190.jpg 300w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi-768x487.jpg 768w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi-1536x973.jpg 1536w, https:\/\/routerctrl.com\/wp-content\/uploads\/2022\/02\/Mesh-Wi-Fi.jpg 1935w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">However, unlike the <a href=\"https:\/\/routerctrl.com\/netgear-extender-not-working-a-quick-fix-guide\/\">range extender<\/a> that takes the <a href=\"https:\/\/routerctrl.com\/position-wi-fi-antennas\/\">Wi-Fi signal<\/a> from your router and broadcasts it as a different wireless network, the <a href=\"https:\/\/routerctrl.com\/orbi-satellite-blue-light-stays-on\/\">satellites broadcast<\/a> the same network. The satellites are in constant communication with each other and the router.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They amplify the signal, and it\u2019s the same network name wherever you are in your home. They can communicate <a href=\"https:\/\/routerctrl.com\/connect-ethernet-cable-to-wireless-router\/\">wirelessly and via ethernet cables<\/a>. Using ethernet cables to connect them allows for a smoother wireless connection because they\u2019re not using Wi-Fi to communicate.<\/span><\/p>\n<h2>How to Set Up Orbi Satellite?<\/h2>\n<p><span style=\"font-weight: 400;\">When an <a href=\"https:\/\/routerctrl.com\/orbi-network-not-found\/\">Orbi satellite is not connecting to the router<\/a>, something might have gone wrong during the setup. That\u2019s why it\u2019s always important to be detailed when setting things up. With proper setup we can avoid many issues. So, to set up your Orbi mesh Wi-Fi you need to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get the <\/span><b>Orbi app<\/b><span style=\"font-weight: 400;\">. You can download it from <\/span><a href=\"http:\/\/www.orbi-app.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.orbi-app.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You need to <\/span><b>Sign Up<\/b><span style=\"font-weight: 400;\"> for an account with <a href=\"https:\/\/routerctrl.com\/netgear-nighthawk-router-login\/\">Netgear<\/a>.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you do that, you need to log in, and tap on the <\/span><b>Get started prompt<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There\u2019s a <\/span><b>QR code on the base<\/b><span style=\"font-weight: 400;\"> of your Orbi router.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enable your camera to scan the code and enter the <\/span><b>type<\/b><span style=\"font-weight: 400;\"> of product and <\/span><b>how many satellites<\/b><span style=\"font-weight: 400;\"> you\u2019ll connect to your Orbi router.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, you need to <\/span><b>restart the modem<\/b><span style=\"font-weight: 400;\">, there will be three <\/span><b>Continue prompts <\/b><span style=\"font-weight: 400;\">for each step of the restart process, <\/span><b>locating<\/b><span style=\"font-weight: 400;\"> the modem, <\/span><b>unplugging <\/b><span style=\"font-weight: 400;\">the modem, and <\/span><b>plugging <\/b><span style=\"font-weight: 400;\">it back in.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, we need to <\/span><b>connect the router<\/b><span style=\"font-weight: 400;\"> to the modem using an <a href=\"https:\/\/routerctrl.com\/netgear-not-recognizing-ethernet-cable\/\">ethernet cable for internet access<\/a>.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the <a href=\"https:\/\/routerctrl.com\/orbi-flashing-white-light\/\">LED becomes steady white<\/a>, you need to turn on the Orbi satellites in the same room as your router.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When everything is set and done, <\/span><b>go to the Orbi app<\/b><span style=\"font-weight: 400;\"> again and tap on <\/span><b>Continue<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, you can connect to your Wi-Fi network, and set up a new network name and password.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, you need to set up a security question, and the router will check for <a href=\"https:\/\/routerctrl.com\/netgear-firmware-update-stuck\/\">firmware updates<\/a>.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, you can take the Orbi satellites to the location you prefer, and that\u2019s it.<\/span><\/li>\n<\/ul>\n<h2>Appropriate Orbi Satellite Position<\/h2>\n<p><span style=\"font-weight: 400;\">The main reason your Orbi satellite is not connecting to the router might be because it\u2019s a wireless connection, and the satellite is in a bad location. It can be too far from the router, or simply in a secluded area of the house where the Wi-Fi signal is interrupted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, Netgear made the Orbi Wi-Fi mesh system easy to set up and use. There are LEDs on the satellites that tell you if the satellite is in a bad location. So, if it\u2019s too far, the LED color will be <\/span><b>Magneta<\/b><span style=\"font-weight: 400;\">, and it won\u2019t synchronize with the router. <\/span><b>Amber <\/b><span style=\"font-weight: 400;\">is a fair connection, and <\/span><a href=\"https:\/\/routerctrl.com\/orbi-satellite-blue-light-stays-on\/\"><b>Blue <\/b><\/a><span style=\"font-weight: 400;\">is the best connection possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, you don\u2019t have to worry about precise details when it comes to positioning the satellites because they tell you whether their position is good or not. However, you should mind the <a href=\"https:\/\/routerctrl.com\/best-place-to-put-router-in-2-story-house\/\">position of the router<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure it\u2019s in a higher position and away from corners of the room. Also, aquariums, mirrors, microwaves, baby monitors, and other RF (radio frequency) devices can disrupt or weaken the signal.<\/span><\/p>\n<h2>Why Is Orbi Satellite Not Connecting to Router?<\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019ve properly set up your Orbi Wi-Fi system, and it\u2019s still not connecting to the router, there can be a few reasons including the ones we\u2019ve already mentioned. The most common reasons are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Faulty satellite hardware<\/b><span style=\"font-weight: 400;\">: There\u2019s a possibility that the Orbi satellite was damaged during transport when it was delivered if you had a new one ordered. In this case, you need to contact their store.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Faulty router hardware<\/b><span style=\"font-weight: 400;\">: If the satellite is not damaged, then the <a href=\"https:\/\/routerctrl.com\/netgear-wont-connect-to-internet\/\">wireless adapter<\/a> of your router might be damaged. This means that you need to get a replacement from where you bought it.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Power interruption<\/b><span style=\"font-weight: 400;\">: There might be a problem with the outlet your router is plugged into, or the one the satellite is plugged into. Nevertheless, try different outlets, or try different power adapters.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Failed synchronization<\/b><span style=\"font-weight: 400;\">: You already know this one, and you know how to interpret the LED colors.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Failed firmware update<\/b><span style=\"font-weight: 400;\">: Another reason your Orbi satellite is not connecting to the router might be because the <a href=\"https:\/\/routerctrl.com\/update-firmware-on-arris-router\/\">firmware update<\/a> didn\u2019t go through. This can happen if there\u2019s a power interruption during the update.<\/span><\/li>\n<\/ul>\n<h2>Orbi Satellite Not Connecting to Router Fixes<\/h2>\n<p><span style=\"font-weight: 400;\">There are a few easy fixes when your <a href=\"https:\/\/routerctrl.com\/orbi-network-not-found\/\">Orbi satellite is not connecting to the router<\/a>. We\u2019re certain that the satellite will connect to the router when you go through these steps unless it\u2019s a problem with power or it\u2019s damaged and you need a replacement.<\/span><\/p>\n<h3>Orbi Satellite Sync Button<\/h3>\n<p><span style=\"font-weight: 400;\">There\u2019s a sync button on the router and the satellite. You need to press the one on the router for a couple of minutes. Once you do that, you need to press the one on the satellite for a couple of minutes, and it should work fine.<\/span><\/p>\n<h3>Orbi Satellite Factory Reset<\/h3>\n<p><span style=\"font-weight: 400;\">Bring the satellite to the router and power it on. Use a paperclip to push the <\/span><b>Reset button<\/b><span style=\"font-weight: 400;\"> on the back of the satellite until the <a href=\"https:\/\/routerctrl.com\/orbi-flashing-white-light\/\">LED starts blinking white<\/a>. This means it\u2019s reset, and the firmware is probably up-to-date. You need to do the syncing process again.<\/span><\/p>\n<h3>Orbi System Reboot<\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s good to do a power cycle of the entire Wi-Fi mesh system. This means that you need to turn off the router and the satellites. Once you do, start turning them on with the router first. Once you turn the router on, turn the satellites on, and they should work properly.<\/span><\/p>\n<h3>Orbi System Reset<\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s a similar process to resetting your satellite. Use something like a paperclip to push the <\/span><b>Reset button<\/b><span style=\"font-weight: 400;\">. The LED should blink amber and this means your router is back to factory settings. You need to repeat the syncing process after this.<\/span><\/p>\n<h2>Conclusion<\/h2>\n<p><span style=\"font-weight: 400;\">Now you know what a mesh Wi-Fi system is, and why your Orbi satellite is not connecting to the router. This means that you can fix it. If none of the solutions above work, we need to contact customer support or get a replacement.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Netgear\u2019s Orbi mesh Wi-Fi system is quite good because it provides seamless wireless coverage in the entire home. It\u2019s a great solution for larger homes or smaller businesses that need a strong connection in every corner. To understand why Orbi satellite is not connecting to router, we need to discuss what mesh Wi-Fi is and &#8230; <a title=\"Orbi Satellite Not Connecting to Router (Solutions Provided)\" class=\"read-more\" href=\"https:\/\/routerctrl.com\/orbi-satellite-not-connecting-to-router\/\" aria-label=\"Read more about Orbi Satellite Not Connecting to Router (Solutions Provided)\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[29],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Orbi Satellite Not Connecting to Router (Solutions Provided) - RouterCtrl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/routerctrl.com\/orbi-satellite-not-connecting-to-router\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orbi Satellite Not Connecting to Router (Solutions Provided) - RouterCtrl\" \/>\n<meta property=\"og:description\" content=\"Netgear\u2019s Orbi mesh Wi-Fi system is quite good because it provides seamless wireless coverage in the entire home. 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What I\u2019m good at is annoying David when we are fishing together. Apparently, you\u2019re not supposed to talk or laugh while fishing \u2013 it scares the fishes.\",\"url\":\"https:\/\/routerctrl.com\/author\/brsckvn\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Orbi Satellite Not Connecting to Router (Solutions Provided) - RouterCtrl","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/routerctrl.com\/orbi-satellite-not-connecting-to-router\/","og_locale":"en_US","og_type":"article","og_title":"Orbi Satellite Not Connecting to Router (Solutions Provided) - RouterCtrl","og_description":"Netgear\u2019s Orbi mesh Wi-Fi system is quite good because it provides seamless wireless coverage in the entire home. It\u2019s a great solution for larger homes or smaller businesses that need a strong connection in every corner. To understand why Orbi satellite is not connecting to router, we need to discuss what mesh Wi-Fi is and ... 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I hold a bachelor\u2019s degree in information systems, and I\u2019m a certified network specialist. I worked for several internet providers in LA, San Francisco, Sacramento, and Seattle over the past 21 years. I worked as a customer service operator, field technician, network engineer, and network specialist. During my career in networking, I\u2019ve come across numerous modems, gateways, routers, and other networking hardware. I\u2019ve installed network equipment, fixed it, designed and administrated networks, etc. Networking is my passion, and I'm eager to share everything I know with you. On this website, you can read my modem and router reviews, as well as various how-to guides designed to help you solve your network problems. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings. My favorite free-time activities are gaming, movie-watching, and cooking. I also enjoy fishing, although I\u2019m not good at it. 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