{"id":8368,"date":"2023-06-14T12:00:03","date_gmt":"2023-06-14T12:00:03","guid":{"rendered":"https:\/\/routerctrl.com\/?p=8368"},"modified":"2023-06-14T22:43:18","modified_gmt":"2023-06-14T22:43:18","slug":"samsung-smart-tv-connected-to-wi-fi-but-no-internet","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/samsung-smart-tv-connected-to-wi-fi-but-no-internet\/","title":{"rendered":"Samsung Smart TV Connected to Wi-Fi But No Internet (Troubleshooting Tutorial)"},"content":{"rendered":"

Samsung is a household name in the world of electronics. The company is renowned for producing high-quality entertainment units, including smart TVs.<\/span><\/p>\n

All Samsung products come with warranty coverage, but this doesn’t mean you won\u2019t face any <\/span>issues with your Samsung smart TV<\/span><\/a>.<\/span><\/p>\n

You might be <\/span>able to connect your smart TV to your wireless network, but your TV may fail to access the internet<\/span><\/a>. <\/span><\/p>\n

Keep reading to find out how to get around this problem.<\/span><\/p>\n

\"Samsung<\/p>\n

Test Your Network Connection<\/h2>\n

Before taking any steps, check your network connection. The problem could be caused by your internet connection rather than the TV.<\/span><\/p>\n

Whether you are using a wired or wireless connection, ensure all cables and wires are placed <\/span>in the right ports. <\/span><\/p>\n

Try connecting other devices such as smartphones or laptops to the router. <\/span>If the connection is successful, your smart TV might be having a problem<\/span><\/a>. If they don\u2019t, it\u2019s a <\/span>router problem<\/span><\/a>.<\/span><\/p>\n

Follow these steps to check your network status:<\/span><\/p>\n

    \n
  1. Press the Home button on your remote control<\/span><\/li>\n
  2. Navigate to Settings<\/span><\/li>\n
  3. Go to General<\/span><\/li>\n
  4. Select Network<\/span><\/li>\n
  5. Select Network Status<\/span><\/li>\n<\/ol>\n

    \"Network<\/p>\n

    If your router can\u2019t connect to the internet, contact your ISP as soon as possible to restore your connection.<\/span><\/p>\n

    Rebooting Your Router or Modem<\/h2>\n

    Sometimes you do not have to do far-reaching steps to restore your internet connection on your Samsung smart TV. <\/span>Rebooting your router<\/span><\/a> or modem can easily do the trick.<\/span><\/p>\n

    Here are the steps:<\/span><\/p>\n

      \n
    1. Unplug the router\u2019s power cord from the wall outlet<\/span><\/li>\n
    2. Wait for a few minutes<\/span><\/li>\n
    3. Re-plug the router back in<\/span><\/li>\n
    4. Allow the router to reboot<\/span><\/li>\n
    5. Check if your Samsung smart TV can access the internet<\/span><\/li>\n<\/ol>\n

      Note:<\/i><\/b> You can also <\/span><\/i>reset your router<\/span><\/i><\/a> using the reset button. Press and hold the button for at least 5 seconds before releasing it <\/span><\/i>and allow the router to reboot.<\/span><\/i><\/p>\n

      \"back<\/p>\n

      Unplug Your Samsung Smart TV<\/h2>\n

      Another proven trick to <\/span>fix internet connection problems<\/span><\/a> is to unplug your TV to drain extra charge. Over time, residual electric charge can build up on your TV, leading to various issues.<\/span><\/p>\n

      Unplugging your Samsung smart TV directly from the wall outlet will discharge and perform a cold boot, subsequently restoring your network. This hack resets the mainboard, fixing various glitches such as frozen or non-responsive apps.<\/span><\/p>\n

      Here are the steps:  <\/span><\/p>\n

        \n
      1. While your TV is off, unplug it directly from the wall outlet<\/span><\/li>\n
      2. Wait for about 30 seconds or preferably more<\/span><\/li>\n
      3. Plug it back in<\/span><\/li>\n
      4. Turn your TV on and check if it can access the internet<\/span><\/li>\n<\/ol>\n

        Change DNS Configuration<\/h2>\n

        Your Samsung smart TV might not access the internet because of inappropriate or erroneous DNS configuration. Altering the DNS settings (changing DNS server) can help restore your internet connection within seconds.<\/span><\/p>\n

        You only need to: <\/span><\/p>\n

          \n
        1. Press the Menu button on your remote control<\/span><\/li>\n
        2. Select Network<\/span><\/li>\n
        3. Go to Network Status<\/span><\/li>\n
        4. Select IP Settings<\/span><\/li>\n
        5. Move to DNS Settings<\/span><\/li>\n
        6. Select Enter Manually<\/span><\/li>\n
        7. Input the DNS server number to either 8.8.8.8 or 8.8.4.4<\/span><\/li>\n
        8. Press OK to apply and save changes<\/span><\/li>\n
        9. Check if your TV can access the internet<\/span><\/li>\n<\/ol>\n

          How to Change the DNS Server Manually<\/i><\/b><\/p>\n