{"id":9710,"date":"2023-06-22T11:11:47","date_gmt":"2023-06-22T11:11:47","guid":{"rendered":"https:\/\/routerctrl.com\/?p=9710"},"modified":"2023-11-22T15:18:39","modified_gmt":"2023-11-22T15:18:39","slug":"att-internet-not-working","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/att-internet-not-working\/","title":{"rendered":"Why is My AT&T Internet Not Working?"},"content":{"rendered":"

Many AT&T users ask the same question from time to time. <\/span><\/p>\n

This article will explain the main reasons for problems with AT&T internet<\/a> and give you some specific ideas on how to avoid, detect and solve them.<\/span><\/p>\n

AT&T has millions of users and covers a pretty large area of the states. With such a large infrastructure, it is to be expected to have some issues from time to time and downtime for maintenance and upgrades. This fact is a great segway to reason number one:<\/span><\/p>\n

\"Why<\/p>\n

Maintenance and Upgrade Outages<\/h2>\n

It is perfectly normal to have some maintenance downtime and periodical outages. In the end, not everything is under human control. Fires, storms, and other natural disasters can cause the system to go down, even if nothing is going on at your exact location.<\/span><\/p>\n

You can go to <\/span>AT&T and DIRECTV Service Outage Information<\/span><\/a> using a device connected to a different internet provider or simply call AT&T support<\/a> if you can\u2019t find the way to go online and check for outages in your area. Any equipment will eventually break down and need maintenance, which brings us to the next possible reason:<\/span><\/p>\n

Hardware Issues in Your Home Network<\/h2>\n

The problem can be on your end, too. Modem, router, cables, switches, and other components can all break down. <\/span><\/p>\n

As much as we love them, kids and pets are notorious for breaking the unbreakable and unplugging things that can\u2019t be unplugged. But even if you don\u2019t have small kids or pets running around your home, it is good to check every piece of equipment for obvious damage, unplugged connectors, and unpowered devices. <\/span><\/p>\n

If everything checks out, divert your attention to the next possible cause:<\/span><\/p>\n

Software Bugs and Glitches<\/h2>\n

\"Software<\/p>\n

Modem, router, or gateway are all computers. They are specifically designed to serve a specific purpose. And, just like any other computer, they use software that tells them what to do. That software is periodically updated by the ISP and runs continuously when the equipment is powered on.<\/span><\/p>\n

If the update gets corrupted or doesn\u2019t get to finish for some reason, like a power outage, you will be stuck with a piece of equipment that doesn\u2019t know what to do and how to do it. <\/span><\/p>\n

Likewise, suppose the modem, router, or gateway runs for extended periods without reboot or power down. In that case, they will likely start acting out due to various software bugs.<\/span><\/p>\n

Recommended reading:<\/strong><\/p>\n