{"id":9726,"date":"2023-07-26T09:00:26","date_gmt":"2023-07-26T09:00:26","guid":{"rendered":"https:\/\/routerctrl.com\/?p=9726"},"modified":"2023-07-26T13:34:04","modified_gmt":"2023-07-26T13:34:04","slug":"hotel-wi-fi-not-redirecting-to-login-page","status":"publish","type":"post","link":"https:\/\/routerctrl.com\/hotel-wi-fi-not-redirecting-to-login-page\/","title":{"rendered":"Hotel Wi-Fi Not Redirecting to Login Page? Try These Fixes"},"content":{"rendered":"
If you\u2019re reading this, then you\u2019ve probably been in a situation where you needed something done while traveling, but you couldn\u2019t connect to the Wi-Fi in your hotel<\/a>. The most common situation is that the hotel Wi-Fi<\/a> isn\u2019t redirecting us to the login page.<\/span><\/p>\n We say \u201csituation\u201d because it\u2019s not an issue. There\u2019s a very simple reason this happens, and we\u2019re going to discuss it in this article. Also, we\u2019re going to go over the troubleshooting steps that can fix the situation.<\/span><\/p>\n The situation where you need to log in using some temporary credentials when trying to access a public Wi-Fi<\/a> hotspot is called a captive portal. It\u2019s the page we need to visit to get internet access.<\/span><\/p>\n Public institutions provide these kinds of hotspots<\/a>, public parks, hotels, etc. So, whenever you needed to do something before you use a public hotspot, you probably interacted with a captive portal.<\/span><\/p>\n <\/p>\n The reason the hotel Wi-Fi<\/a> isn\u2019t redirecting us to the login page is related to security<\/a>. There are two types of protocols, HTTP (HyperText Transfer Protocol) and HTTPS (HyperText Transfer Protocol Secure).<\/span><\/p>\n These are the protocols used to form a request-response circle. When you type in the web address, the protocols get the document and display it in your browser. The pages fetched by either of the protocols have the base structure.<\/span><\/p>\n Recommended reading:<\/strong><\/p>\n They\u2019re based on <\/span>HTML (HyperText Markup Language)<\/span><\/a>. The only difference between HTTP and HTTPS is that the latter is much more secure. This means that your requests are encrypted when using HTTPS.<\/span><\/p>\n Now that we understand what a captive portal is and the difference between HTTP and HTTPS, we can discuss the reasons the login page doesn\u2019t appear when we try to connect to hotel Wi-Fi<\/a>. The main reason is that a captive portal requires HTTP, and it\u2019s blocked because:<\/span><\/p>\n If you understand the reasons, the troubleshooting is going to be quite logical. So, the first step should get you to the login page on your hotel\u2019s Wi-Fi. However, if the first one doesn\u2019t work, you need to continue trying out the rest.<\/span><\/p>\n We\u2019re saying to try to load the router login page<\/a> because it\u2019s an IP address you need to type into the web address box in your browser. However, you can use any IP of any device, and it\u2019s probably going to get you there. Just type <\/span>192.168.0.1<\/b><\/a> into the address bar and hit <\/span>Enter<\/b>.<\/span><\/p>\n <\/p>\n The reason it\u2019s going to get you to your hotel\u2019s Wi-Fi login page is that the router IP address doesn\u2019t use HTTPS. So, even when you get to any HTTP page, you get a chance to access the captive portal and connect to your hotel\u2019s Wi-Fi.<\/span><\/p>\n If the previous step doesn\u2019t work, you need to try rebooting your device. This might work because it\u2019s going to refresh your network configuration. Once you reboot it, try connecting to the Wi-Fi.<\/span><\/p>\n It\u2019s not that common that people get routers in their hotel rooms, but if you do have one, try restarting it<\/a> to see if that fixes the issue. This might work if the issue isn\u2019t the HTTP one, but an issue related to internet access<\/a>.<\/span><\/p>\n When the router isn\u2019t getting any internet access, it doesn\u2019t matter if you\u2019re using HTTP or HTTPS to access the internet. The more important thing is that you restart the router to fix its connection to internet access.<\/span><\/p>\n <\/p>\n Another way to try to fix the issue is to use the automatic troubleshooter if you\u2019re using Windows 10<\/a>. To do this, simply go to the bottom right corner of your screen, and <\/span>right-click on the wireless<\/b> network icon, click <\/span>Troubleshoot problems<\/b>. The troubleshooter should fix the issues.<\/span><\/p>\n Try using a browser different from the one you regularly use. The reason we recommend doing this is that most people use browsers packed with extensions that can impact the way your Wi-Fi connection works.<\/span><\/p>\n So, by using a different browser you eliminate the possibility of extensions interfering with your connection. This should fix the issue if it\u2019s the extensions that are blocking your connection to the captive portal.<\/span><\/p>\n DNS (Domain Name System)<\/span><\/a> is something that lets you access different resources by using different domain names. If you\u2019re using a third-party DNS such as Google, Cloudflare, AdGuard, or OpenDNS, they might be blocking your connection.<\/span><\/p>\n Recommended reading: <\/strong>How to Make Hotel Wi-Fi Faster? (Ways to Speed Up Hotel Wi-Fi)<\/a><\/p>\n To deactivate it, you need to go to <\/span>Settings <\/b>> <\/span>Network & Internet <\/b>> <\/span>Change Adapter Options<\/b>. Right-click on your wireless network and click <\/span>Properties<\/b>. Once you do that, select <\/span>Internet Protocol Version 4 (TCP\/IPv4)<\/b> and click on <\/span>Properties<\/b>.<\/span><\/p>\n Once there you need to select <\/span>Obtain an IP address automatically<\/b> and <\/span>Obtain DNS server address automatically<\/b>. Once you select these two options, click <\/span>OK <\/b>and you should be redirected to your hotel Wi-Fi login<\/a> page once you try to connect.<\/span><\/p>\n To flush your DNS cache memory on <\/span>Windows 10<\/b>, you need to go to the <\/span>Search box <\/b>and type <\/span>cmd<\/b>. <\/span>Right-click<\/b> on the first result that appears, and click on <\/span>Run as administrator<\/b>. Once you do that, just type <\/span>ipconfig \/flushdns<\/b> and hit <\/span>Enter<\/b>. This should resolve the issue.<\/span><\/p>\n <\/p>\n To do this on a <\/span>Mac<\/b>, you need to go to the <\/span>Terminal<\/b>. Once you open the app, you need to type <\/span>sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder<\/b>. Hit <\/span>Enter<\/b>, enter your <\/span>password<\/b>, and hit <\/span>Enter <\/b>once more. This should fix your issue.<\/span><\/p>\n This is highly not recommended as you should rarely disable your firewall because it protects you from numerous threats. However, by disabling the firewall, at least for a minute, you\u2019ll get rid of any obstacles regarding your Wi-Fi connection. You can enable it once your hotel\u2019s Wi-Fi redirects you to the login page and you log in.<\/span><\/p>\n Your hotel\u2019s Wi-Fi not redirecting you to the login page is a simple situation with secure connections using the HTTPS protocol. Once we get rid of the things blocking the captive portal, we can easily reach the login page.<\/span><\/p>\n Finally, if none of the solutions work, you might need to contact hotel personnel. If they can\u2019t help you, your device might be broken. Then, there\u2019s not much you can do apart from getting a new one.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" If you\u2019re reading this, then you\u2019ve probably been in a situation where you needed something done while traveling, but you couldn\u2019t connect to the Wi-Fi in your hotel. The most common situation is that the hotel Wi-Fi isn\u2019t redirecting us to the login page. We say \u201csituation\u201d because it\u2019s not an issue. There\u2019s a very … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[29],"tags":[],"yoast_head":"\nWhat Is a Captive Portal?<\/h2>\n
HTTP Vs. HTTPS<\/h2>\n
\n
Why Hotel WI-FI Isn\u2019t Redirecting to Login Page?<\/h2>\n
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\n
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Troubleshooting Hotel WI-FI Not Redirecting to Login Page<\/h2>\n
Load Router Login Page<\/h2>\n
Device Reboot<\/h2>\n
Router Reboot (If Possible)<\/h2>\n
Automatic Troubleshooter<\/h2>\n
Browser Change<\/h2>\n
Deactivate Third-Party DNS Settings<\/h2>\n
DNS Cache Flush<\/h2>\n
Disable Firewall (Not Recommended)<\/h2>\n
Conclusion<\/h2>\n