We are generally used to seeing different colored lights on our Xfinity router when we turn it on. Normally, the light on the Xfinity router should be solid white, but in some cases, we will notice the Xfinity router blinking blue. This article is going to tell you what this blue blinking light means and also guide you through the necessary steps to fix it.
So, let’s start!
Well, according to Xfinity the blinking blue light on your router indicates that your router is in WPS (Wireless Protected Setup) mode.
Normally this light is off and when it’s blinking it means that you or someone else has pressed the WPS button and it is active now. To be more precise, your router is trying to connect to another Wi-Fi device. After they connect the blue blinking light should disappear and it should turn to solid white.
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However, if it continues to blink for a longer period of time it means that the connection was unsuccessful and that there is something more serious we want to check. One of the reasons for this is a weak signal so please follow the next steps to fix the problem on your own.
Move the router or device closer
Perhaps the distance between the device and the router is at its maximum and the signal is poor. To see whether this is the problem, move the device closer to the router and try again. Hopefully, the WPS connection will be established if distance was the problem.
Restart the device
The easiest and often most effective way to fix a problem with your router is to simply restart it. There are a few different ways to do it but in the end the result is the same. Just choose the one you are most comfortable with.
Restarting the router through the Xfinity app is pretty simple. Launch the app on your smartphone or tablet. Scroll down and select Internet. Now select the device you want to restart and tap on the following:
iOS users should click on Restart this device.
Android users should click on Troubleshoot, then Start troubleshooting, and then the blue Restart Device text.
Wait a little until the device boots up again and see whether the blue light is still blinking on your Xfinity router.
The manual method is pretty simple and straightforward.
Unplug the router from the power source, wait a minute and plug it back in. Wait for the router to boot up and check the lights. The blue blinking light shouldn’t be there anymore.
Restart WPS mode
Start the WPS connection process again. Enable the WPS connection on your device. Press the WPS button on the router. You should get a message that the connection was successful on your computer or the device you wanted to connect to the home network.
Restart your home network devices
Connectivity problems can often be fixed with a home network restart, i.e. the modem and the router need to be restarted. To do this properly you need to do the following:
1. Disconnect the modem and the router from the power source for a few minutes.
2. Connect the modem to the power source first. Wait for it to boot up completely and connect to the Internet service.
3. Connect the router back to the power source.
4. After the modem and the router stabilize i.e. boot up again, you need to restart the other devices that are connected to the network.
Factory reset the router
The factory reset will, as the name says, revert the router back to its factory settings. In most cases this will solve any problems you have with your router but it is important to know that you will need to configure the router from scratch after that. This is because all of the changes you have made earlier will be erased, like the custom network name, wireless password, port forwarding and so on.
Resetting the router from the Admin dashboard is pretty easy but it requires some attention from your side.
Login to the router first, using the default IP, username and password. If you don’t know the exact steps, please check this guide on how to login to your Xfinity router.
After you have logged into the router, take a look at the menu on the left and select Troubleshooting and then Reset/Restore gateway. Click the Restore Factory Settings button.
The router will restart now and when it boots up again you will be able to login to it with the default username and password and configure your wireless connection and similar.
The manual method is much simpler. Take a look at the back of the router and locate the Reset button. It can be pressed since it is a bit hidden so you will need a paper clip or something similar to press it. Now press the button with the selected object and hold it for 30 seconds. When the router shuts down, release the button. It should boot up back again and the blue blinking light should be gone.
Contact Xfinity Support
In case none of the given solutions have helped you get rid of the blue blinking light on your Xfinity router, it’s time to contact the Xfinity support. They can help you fix this problem, and you can also tell them what you have tried on your own. This will definitely help you fix the issue much faster.
Hopefully, some of the solutions we have given in this article have helped you get rid of the Xfinity router blinking blue light. However, if you haven’t managed to fix the problem even after getting in touch with the tech support, it is possible that it is time to replace your router with a new one.