The lights on the router are a pretty good indicator of the current state of the device and the network itself. Usually, we see those lights blinking or being solid but it is good to know what the color and behavior (solid light or a blinking one) represents.
One such case is the Xfinity router blinking orange. If we take a quick look at the help section at the Xfinity’s website, we will see that the orange light flashing on the xFi Gateway (3rd Generation) and the xFi Advanced Gateway is stated as “all other color combinations”. Additionally, it says that the orange light blinking on your Xfinity router indicates that the device is connecting to the Xfinity systems.
One of the reasons for a blinking orange light on the Xfinity router is a firmware upgrade. If this is the case don’t power off the router. Wait till the firmware upgrade completes.
Another reason for the orange blinking light can be a damaged or malfunctioning splitter.
Service outage because of bad weather or scheduled maintenance.
A defective router or modem can be the reason as well.
As you can see there are several different reasons that make the Xfinity router blinking orange. Here is what you can do to fix it. In case the fixes given in this article don’t fix the problem, you will have to contact support. However, let’s see what you can do to fix this problem.
As stated in the manual the orange light may indicate that the router is connecting to Xfinity systems. If this is the reason you will have to wait for about 15 minutes and when the process completes the router lights should be back to normal. However, if the blinking continues after this period try the following to resolve the issue.
Reboot the router
Rebooting or power-cycling the router should always be your number one solution. The reason is that this simple fix will fix any problem in almost all cases. However, if it doesn’t fix the problem, you can skip to the next solution. But first, let’s see how to reboot the router.
You can reboot the Xfinity router using the Xfinity App or you can do it manually.
Since the network connection is probably off when the orange light blinks on your router the Xfinity App won’t help much. Instead, you can do it manually. Just unplug the router from the power source and plug it back in after 10-15 seconds. Yes, it’s that simple.
If the Xfinity router is still blinking orange go to the next solution.
Check the splitter
A damaged or malfunctioning splitter is another reason for this problem. You can check this by connecting the internet cable directly to the router. Check whether the blinking orange light is still present.
Check the cables
This generally doesn’t happen often but when we are replacing our equipment, cleaning around it, moving the router to a better place to improve the wireless signal, we may unintentionally disconnect a cable, make the connection loose or simply connect the cable to a wrong port. All of this can result in an Xfinity router blinking orange.
In order to fix this, you need to check all the cables and see whether they fit firmly into the appropriate ports. Always check both ends of the cable. Also pay attention that the cable is connected to the correct port.
Service outages can affect the signal strength which can trigger the orange light to start blinking. Use your smartphone and the Xfinity App to check for service outages. Once the service outage ends, the orange light should be fixed. All you can do in this situation is to wait or get in touch with your Internet Service Provider to get some additional info.
If you have been using the same router for many years it is probably telling you that it’s time for a new one. On the other hand, if you have rented the router not so long ago it is better to contact the Xfinity tech support to check the problem, which leads us to the final step.
Get in touch with the Xfinity tech support
In case you haven’t managed to fix the Xfinity router’s blinking orange problem, the last step is to contact the Xfinity support. They can try to fix the problem remotely or send a tech guy to your address.
The Xfinity router blinking orange is not a normal router behavior and should be resolved as soon as possible. Try all the solutions given above before you contact the Xfinity support. Also, if it looks too difficult to try to fix the problem on your own you can get in touch with the support team immediately. There is nothing wrong with that. After all, the goal is to have a working and fully functional home network in the shortest period of time.